NMLS# 1454769

Arcadia Lending

Lender Summary

Arcadia Lending's mission is to provide a pleasant, low cost mortgage experience while keeping our clients informed throughout the whole process. We are not a large conglomerate lender and we know how frustrating it is to be treated like a number. Being a small office allows us to provide you with the personal service that you deserve, while our low overhead allows us to pass the savings onto you. We make the home buying or refinancing process as easy as possible to ensure that you will be a client for life.

What they're saying

Ratings & Reviews
938 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Patrick Pound is the best around!

Patrick Pound was honest and responsive and upfront throughout our entire process. I trusted him right away and knew that I was in wonderful hands. We shopped around for the best terms and rates and Patrick was the clear winner! But most importantly, I knew that I could trust him and there were no surprises. We are not easy to mortgage as free lance artists, but Patrick and his team worked with us and we now have our dream home. I can't recommend him highly enough. Thank you, Patrick!!

  • LendingTree Customer:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

Refinance

I worked with Patrick on a refinance loan. He was very helpful and knowledgeable. He called, text, and emailed me all the way through the long process. He was very patient and always responded immediately to all my questions, even on the holidays. Working with him was like working with a buddy. Very easy going and got the job done. I will recommend him to anyone who needs help with a mortgage or a refinance.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Refinance

They were the first company that contacted me after I filled out my request for a refinance. Very helpful and knowledgeable about the process from start to finish. My loan officer Patrick Pound was amazing. He answered every one of my questions and concerns, and responded immediately to emails and text. He even responded on holidays. He was very nice and patient. I would recommend him to anyone who needs a mortgage or refinance.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

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Arcadia Lending

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Arcadia Lending

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