NMLS# 1454769

Arcadia Lending

Lender Summary

Arcadia Lending's mission is to provide a pleasant, low cost mortgage experience while keeping our clients informed throughout the whole process. We are not a large conglomerate lender and we know how frustrating it is to be treated like a number. Being a small office allows us to provide you with the personal service that you deserve, while our low overhead allows us to pass the savings onto you. We make the home buying or refinancing process as easy as possible to ensure that you will be a client for life.

What they're saying

Ratings & Reviews
978 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Loan Officer Review

Michael Martin was my loan officer for Insight Loans. We and his office staff, had to rush on this as all parties were leaving the country. Three weeks from prequalifying and initial offer, till close. Michael Martin is honest, accommodating, competent, capable and enjoys people. He jumped through hoops for me, going above and beyond from prequalifying me to finding a way to make it work especially when pressure was applied. Mike stayed the course with intense pressure to perform and came out as a five star performer in my humble opinion.

Mike

Our loan was approved quicker than expected, the communication was excellent and the customer service was better than expected. We couldn't of asked for better service!

Loan review

This company and Mike were amazing to work with. Everyone answered my questions quickly and took every one seriously no matter how trivial it may have been. They worked super hard and were amazing. I can not recommend them enough

Loan officer directory

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Arcadia Lending

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Arcadia Lending

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