NMLS# 1454769
Arcadia Lending's mission is to provide a pleasant, low cost mortgage experience while keeping our clients informed throughout the whole process. We are not a large conglomerate lender and we know how frustrating it is to be treated like a number. Being a small office allows us to provide you with the personal service that you deserve, while our low overhead allows us to pass the savings onto you. We make the home buying or refinancing process as easy as possible to ensure that you will be a client for life.
Good rate and good fees but poor communication of fees.
Arcadia delivered a good loan at a good rate with reasonably low total cost. However our loan office refused to disclose what part of the cost where and how they were applied. In the end I believe part of the cost was a interest rate buy down. The loan office could not or refused to properly explain this cost and still con not explain the cost. He just repeated it was out of his hands and that is how the mortgage company did it without understanding or revealing the full cost.
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The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.
