NMLS# 399802

Bank of America

Lender Summary

At Bank of America, we're committed to making sure you know where you stand with your home equity line of credit every step of the way. Our experienced mortgage specialists will be there to help from application to closing. We're focused on creating real, meaningful connections with individuals, businesses and communities to help them connect with what matters most. Every day, we're proud to partner with our customers, bringing them our skills and expertise, to help make their financial lives better. To speak with a mortgage specialist, call 1-800-509-7942. Hours of operation for our call center: M-F 8 a.m.-10 p.m. Eastern, Sat 8 a.m.-6:30 p.m. Eastern Bank of America, N.A. Member FDIC. Equal Housing Lender © 2016 Bank of America Corporation. All rights reserved. Credit and collateral are subject to approval. Terms and conditions apply. This is not a commitment to lend. Programs, rates, terms and conditions are subject to change without notice.

What they're saying

Ratings & Reviews
18 Reviews
  • Interest Rates
    Fair
  • Fees & Closing Costs
    Fair
  • Responsiveness
    Fair
  • Customer Service
    Fair

Review Breakdown

  • 5 Star
    (1)
  • 4 Star
    (0)
  • 3 Star
    (0)
  • 2 Star
    (0)
  • 1 Star
    (17)

Dan Mccormac was excellent

The entire experience was wonderful. Dan was upfront and honest. Very professional and always available even evenings and weekends

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

Impersonal and rigid

The BOA mortgage loan process is a long and tedious one. Including endless prying into your personal and financial life. But the worst part of my experience was being denied a loan right before closing due to being laid off. No matter how many times I explained I could afford the loan and offered to add on cosigners, the soulless non personal behemoth that is BOA denied me. Just remember that large institutions like BOA do not care about you no matter your situation.

  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

They called me and i was transferred to dial tone.

I spoke with a nice lady who asked me a couple of questions, said that she needed to transfer me to HELIC person and then received a dial tone. I now understand why you have 15 reviews with 1 star.

  • Loan Type:

    Home Equity Loan or Line of Credit
  • Review Type:

    Lender Review
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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Bank of America

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