Bay Equity opened in San Francisco in April of 2008 and funded its first loan one month later. In its short history, Bay Equity has expanded and is now lending in ten western states and growing. It first achieved $100 million per month in loans funded, and recently reached a company milestone of $2 billion in loan production. The company is a direct lender with in-house Underwriters for FHA, VA, Conventional and Jumbo loan programs. By providing fast service and better rates, Bay Equity is quickly becoming the preferred choice for Buyers, Home Owners and Realtors.
Bart is very smart and knowledgable about financing and real estate but sometimes, especially as a new buyers, we needed things laid out in layman's terms and it would take some coaxing to get there. His team is great and showed patience with us.
Russ was very responsive during our quest to purchase a house, super knowledgeable about the local market, has professional expertise in home lending matters, patient as we changed our minds during the process, reachable even on the weekend, and helped us get to the finish line!
From the very beginning of my preapproval process Kevin and his team were easy to work with! Great communication, easy portal to upload documents and I felt supported every step of the way!!!
Omar is a true miracle worker, making the dreams of home ownership come true. A good friend and a local resident in the village recommended Omar to us. That friend deserves the five stars on her own just for putting us together. Omar worked tirelessly to make things that seem initially impossible, happen for us. He is honest, meticulous, with the highest work ethics and integrity and yet personable, friendly and approachable, with seemingly boundless energy and time to explain the process and keep the ship on course which resulted in a perfect seamless closing on our dream property. We can’t say enough about Omar and his team, we simply could not have done it without them and we give Omar our highest most heartfelt recommendation to anyone needing to finance their home.
Originally, we were using Marica's brother, John Murphy, but were switched by our relator because John mixed up our SSNs three different times during our credit checks. Once we started working with Marcia everything started our fine, until we got closer to closing. We use an American Express credit card, and Marcia struggled to explain to me why it needed to be 100% paid off before our finances were check again and continued to tell me "because we need to make sure you're not laundering money" as a joke - not a good enough explanation. Eventually we got a reason the credit card had to be paid off and that was fine. But then the week of closing, her broker found a large deposit in our three month checking account history and she asked us to provide proof of the deposit and source. No problem, we told her we would get it to her the next morning (12 hours later) since there is five hour time difference between her and us. Between that phone call and the next morning, she sent us I reminder email, her assistant sent us a reminder email, and her brother called me asking for the proof of sale?! The fact that John was involved at this point was inappropriate and him calling on her behalf was unprofessional. We sent her the requested documentation by the time we said we would, so no reminders were even necessary. Lastly, she scheduled our mobile notary for a Tuesday and we were expecting to close on that Friday. She did not inform us until Tuesday afternoon that the paperwork would not be processed until the following Monday. This piece was important because we had already extended our closing date and made arrangements to be on island to receive the keys that Friday. Due to her lack of attention to detail, we had to cancelled our trip. She could have been more transparent about the adjusted timeline sooner than leading us to believe that everything was good to go for closing on that Friday. Overall, we were dissatisfied with working with both John and Marcia. We are glad we have closed and have our house, but we would not recommend their services to anyone.
Ian and his team were beyond great in helping us buy our second home. They listened to our wants/needs and helped us plan how to make it come to fruition. The prep work during the pre approval process helped smooth most of escrow as well.
The communications was very good and the Rafii Team was very helpful in getting our financial information organized. The terms of the loan were exactly as promised and we could make some adjustments without any problems.
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