NMLS# 3148

3.5 of 5stars8 Reviews

Box Home Loans

  • Recommended Lender
    Recommended 63%
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Lender Summary

Fans of Box Home Loans have always appreciated being rewarded for having great credit and being financially responsible with lower rates and fees.  The automated online process starts with easily getting a custom rate and fees quote without all personal info required by most lenders.  This ease and transparency continues through the whole process including the online application, secure uploading documents and e-signatures on initial loan disclosures.  With in-house underwriting, salaried loan officers and amazing processors, the experience has a nice personal touch.  As a preferred lender of HBM II, a nationally Licensed Real Estate brokerage, Box Home Loans customer’s benefit with access to helpful Real Estate tools like Home Scouting, Sold Home Alert.  

The experience of harnessing the internet for finding the right home and getting the best loan is easier and less expensive than ever before.  Our job is to make sure your home buying experience is a pleasant one.  
We specialize in purchase and refinance loans and look forward to serving you!

What they're saying

Ratings & Reviews
8 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Good
  • Responsiveness
    Good
  • Customer Service
    Good

Review Breakdown

  • 5 Star
    (5)
  • 4 Star
    (0)
  • 3 Star
    (0)
  • 2 Star
    (0)
  • 1 Star
    (3)

Run, don't hide, and just run

Run, don't hide, and just run; especially if you are a Veteran. Box Home Loans will ask you for all your information with the premise to provide a loan estimate of their interest rates. Once they have this information, they will pull your credit without your approval and submit an application even though you do not want to work with them. When you finally find a great loan company for your loan, you will find out late in the closing process that you have two applications on file with the Veterans Administration. The title company will block and prevent your loan from closing because of this issue. Then you must jump through some hoops to have them remove their application, of which they will not provide any assistance. If you speak to a Corey or Careen, you will not be satisfied. Check other reviews and the BBB and avoid them at all cost. Veterans beware.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

You get what you pay for

I can’t believe what has happen with my loan. I thought everything was in good working order. My loan has been delayed a couple of times now and I had to pay for an extension. Then I had a closing date and I wired the money from my bank to the title company and signed closing documents. Now, box told me I have to reverse the wire and re sign my closing documents again. So far my experience with Box has been a complete nightmare and I will never recommend Box to anyone.

  • LendingTree Customer:

    Yes
  • Loan Type:

  • Review Type:

    Lender Review

Pleasantly Surprised

I was working with Jessica Hall. She explained everything in a very understandable way. She told me when to except what and was always correct. The whole process took just over 2 weeks. Mostly that was because Texas law makes you wait 13 days on a refinance. Jessica gave me her office number and her cell phone along with an email address. I could reach her at any time. Great job Jessica. Thank you.

  • LendingTree Customer:

    Yes
  • Loan Type:

  • Review Type:

    Lender Review
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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Box Home Loans

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