NMLS# 472433

4.8 of 5stars216 Reviews

ConsumerDirect Mortgage, A Division of FirstBank

  • Recommended Lender
    Recommended 94%
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Lender Summary

At Consumer Direct Mortgage, we know that each customer has specific needs, so we strive to meet those specific needs with a wide array of products, investment tools, mortgages and best of all quality service and individual attention. You are our priority and we know that superior service, delivering what was offered, coupled with the lowest overall cost is the way to keep you as a customer for life.  In a lending environment where everyone is offering the same core products and programs, we know that we have to separate ourselves with an unwavering commitment to services and delivering the lowest overall total cost to close every day.  Our sales and operations team is comprised of veteran Mortgage Professionals that are committed to this philosophy and understand what it takes to get the job done on time and at the agreed upon terms and conditions presented.

What they're saying

Ratings & Reviews
216 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Excellent experience

Mr. Brodtman is what you want as a team member for your company. We We're moving from Texas to Virginia and a very tight timeframe during these unprecedented times of Covid-19. I truly believe if we didn't have Mr. Brodtman, things would have been different. He was a key factor and getting our home in Virginia. There aren't enough words to describe the professionalism, knowledge and expertise he brought to the table. Our family was truly blessed to work with Mr. Brodtman who has the rare gift of professionalism and people skills.

Could not have been easier

I have a demanding schedule but our mortgage banker, Pat Moore with Consumer Direct made the entire process easy. They even sent someone to my house for the closing! Would HAPPILY recommend Pay and Consumer Direct to anyone looking to buy or refi.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

great people to work with

Online process was smooth and easy to follow. My broker and processor are very helpful, kind and responsive. highly recommended.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

ConsumerDirect Mortgage, A Division of FirstBank

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