4.9 of 5starsRead Reviews
Customer service is a way of life at Fairway Independent Mortgage Corporation. Our philosophy is that Fairway and the customer are a TEAM. We work with you to make the dream of owning a home a reality. Fairway's flexibility to act as either a direct lender or as a mortgage broker ensures that we will find the right loan product at the best price to fit each customer's specific needs. We specialize in assisting First Time Homebuyers and Military Veterans with little or no money down loan products, which include using Down Payment Assistance programs. Our experience and knowledge of government (HUD/FHA/VA) loan programs make buying your first home or relocating to your new military post simple and stress free. We offer a complete line of loan products including programs for customers with less than perfect credit. Our ability to connect you with a local and professional Realtor may allow you to move into your new home with ZERO OUT OF POCKET COSTS! Our goal is to expedite and streamline the loan process, educate our customers, customize the loan program to meet your financial goals and become your lender for life. By consistently providing outstanding customer service, Fairway customers become not only our friends, but our Raving Fans.
Jodie is very knowledgeable and is quick to respond to questions. She made the whole process easier!
Responsive, informative, 5-star service!
Tim Potempa's Fairway team was excellent. We worked with Cory and he was very helpful from day 1, walking us through the process which, as a first time lender, made me feel much more comfortable. Cory was very responsive and communicative and stuck with us through a 10 month prolonged buying process! We ended up getting a very competitive loan and finally have our dream home. Thank you Fairway team!
Closed with Lender:
Outstanding Experience with the Potempa Team
This was my fifth experience financing or refinancing a home loan. I worked with Cory from the Potempa Team and this was easily the best experience I have ever had with a lender. The pre-approval process was straightforward. Their online portal makes submitting documents easy. Within a few hours of submitting my documents, I had a clear understanding of the products that would be most appropriate for my situation, and the costs of the products.
Once I began submitting offers, Cory's response time was always within two hours to get me pre-approval letters specific to the offer. He was quick to provide me an updated estimates based on my desired offer. And Cory was always available to answer questions or to brainstorm how to make my offer more appealing.
Once an offer was accepted, Cory and his team made the underwriting review process so smooth. My loan closed in three weeks from the date my offer was accepted. This was far shorter than expected.
I cannot say enough positive comments about my experience with Cory from the Potempa Team of Fairway. In a seller's market, Cory helped me to be highly competitive. With the Potempa Team, the process is clear, the products and costs are transparent, and the service is personalized.
Closed with Lender:
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