4.9 of 5starsRead Reviews
Customer service is a way of life at Fairway Independent Mortgage Corporation. Our philosophy is that Fairway and the customer are a TEAM. We work with you to make the dream of owning a home a reality. Fairway's flexibility to act as either a direct lender or as a mortgage broker ensures that we will find the right loan product at the best price to fit each customer's specific needs. We specialize in assisting First Time Homebuyers and Military Veterans with little or no money down loan products, which include using Down Payment Assistance programs. Our experience and knowledge of government (HUD/FHA/VA) loan programs make buying your first home or relocating to your new military post simple and stress free. We offer a complete line of loan products including programs for customers with less than perfect credit. Our ability to connect you with a local and professional Realtor may allow you to move into your new home with ZERO OUT OF POCKET COSTS! Our goal is to expedite and streamline the loan process, educate our customers, customize the loan program to meet your financial goals and become your lender for life. By consistently providing outstanding customer service, Fairway customers become not only our friends, but our Raving Fans.
I have been pleased with Fairway Independent Mortgage. They did everything possible to get me a loan. The customer service was the best from any company I have ever dealt with!
We just got in tonight from our new HOME!! I can’t thank you enough for all your help and guidance through this process. My wife and I really appreciate it. I told her from the beginning that after talking to several others that I just felt good about working with you. It was all confirmed today. My realtor complimented you as well, saying you’re one of the most prepared and efficient brokers he has dealt with. I agree.
Bradford Thomas and Fairway IMC A++
When it came time for my wife and I to find a mortgage lender we searched typical bank lenders as well as Lending Tree. Through Lending Tree, we were given 4-5 possible lenders to contact. One lender and loan officer stood out from the rest. From our first point of contact, Brad Thomas was extremely responsive and considered our specific needs. Up front, he offered a competitive rate and closing costs. Brad made us feel like we were his only customer. From getting loan approval and locking in our rate to the day of closing, Brad was in constant contact with us every step of the way. In our case, we were in need of PMI along with our loan. During the final steps of securing the loan through his underwriters, the PMI underwriters had issues with the appraisal and were hesitating on issuing the PMI which would have been a huge blow to us. Brad went above and beyond the call of duty and fought extremely hard for several days to find a solution. And when a PMI solution was found, it turned out be at a higher cost than originally quoted. Brad didn't stop there. When he could have been satisfied with providing us with a loan and PMI, he continued to back our interests and secure another PMI company to meet the rate that he quoted although he wasn't obligated to do so. Finally, after several long, exhausting days of battle, he came through on the day prior to closing and got us exactly what he promised from the beginning. We could not have asked for a more committed and customer oriented loan officer than Brad Thomas. We would recommend Brad Thomas and Fairway IMC to anyone looking for a mortgage.
Loan officer directory
Ashley McKenzieWinston-Salem, NC
Nicole RuethEnglewood, CO
Austin LarrFishers, IN
Derek EvansGilbert, AZ
Diane FryLawrence, KS
Mark MooreJupiter, FL
Wally ElibiaryPlano, TX
Christy SolarDenham Springs, LA
Justin FrederickPeoria, AZ
Tara RyanBerkeley Lake, GA
Steve LemmonsTucson, AZ
Brian McCauleyDallas, TX