NMLS# 1071

Finance of America Mortgage, LLC

Lender Summary

Finance of America Mortgage is a national, full service mortgage banker, offering a diverse portfolio of home loan products. Our parent company, The Blackstone Group, provides us with the resources to expand our product offering and develop new services for our customers and partners. Our knowledgeable and seasoned mortgage specialists are committed to delivering an innovative, high-touch, high-tech lending experience for consumers, brokers, and our industry partners across the country.  At Finance of America Mortgage we do everything we can to put more knowledge, initiative, and power back into the borrower’s hands – where it belongs.

What they're saying

Ratings & Reviews
463 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 1 star reviews | Show all reviews

Awful

I do not recommend.
Unnecessary delays, unresponsiveness, rude staff.
There are teams that can close in 21 days or less. This not one of them.

  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Terrible experience

Closing is supposed to be when the seller signs papers giving the property to the buyer, at the same time the buyer provides the money to the seller for his property. With Finance of America it does not seem to work like that. They have the seller sign the documents then the next day or so the buyer signs and STILL no money to the seller. They say "Oh some day soon, probably next week". What the F#^!&** this is not the proper way to do business, why should I release my interest in an expensive piece of real estate and do not get my money at the same time. Go find a lender who does business the proper way

  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

It was horrible.

This experience has been AWFUL. I’ve been working with you guys since March. Your company has done nothing but screw me over. I will never recommend you. Especially Kaitlyn. She’s LAZY. And you’re closing cost is Crazy. Went somewhere else for $4000 less and better rates. You guys are crazy.

  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

Loan officer directory

×

Thank you for sharing your experience

Here are a few tips for writing a top-notch review for a company in our marketplace:

Do
Don't

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Finance of America Mortgage, LLC

Let's answer a few short questions and see what offers Finance of America Mortgage, LLC and other lenders may have for you.