NMLS# 1071

Finance of America Mortgage, LLC

Lender Summary

Finance of America Mortgage is a national, full service mortgage banker, offering a diverse portfolio of home loan products. Our parent company, The Blackstone Group, provides us with the resources to expand our product offering and develop new services for our customers and partners. Our knowledgeable and seasoned mortgage specialists are committed to delivering an innovative, high-touch, high-tech lending experience for consumers, brokers, and our industry partners across the country.  At Finance of America Mortgage we do everything we can to put more knowledge, initiative, and power back into the borrower’s hands – where it belongs.

What they're saying

Ratings & Reviews
463 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 4 star reviews | Show all reviews

Great Deal If You Pay Attention to Details

BEST competitive rate and closing costs in the market for us, which was the highest priority for us. Not the most concierge service- to be expected with a no-frills economical service. But the folks we worked with did go the extra mile to ensure that we closed with the great deal that we expected from the initial quote. That superseded everything else. But for full disclosure: there were hassles related to lost paperwork a few times, poor communication about not finding an appraiser at the aggressive price quoted to us, fees snuck into the the paperwork that increased costs from the initial quote, and again efforts to bury the fees in a different way after I objected. But it's like anything in America these days: if you are alert, pay attention to the details, and politely and firmly stick to your guns on what is right, they come through in the end. In my case, the two folks who handled most of our paperwork stepped up and made the overall experience good in spite of the back-office designed to maximize profit (i.e. squeeze unexpected dollars out of you). To be fair, I expect this to be true of any large mortgage company. So in the end, they are a company trying to make money (nothing inherently wrong with that), and they did advertise and deliver the best deal in the market.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Overall good job

I was intimately involved in helping my son buy his first home. There were some last minute potholes that popped up last minute but with James Hunsucker and his team working together my son was able to close on his loan on time. I would recommend First South Mortgage to anyone.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

Getting good help

They were very helpful.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Finance of America Mortgage, LLC

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