NMLS# 1401

First Commonwealth Mortgage Inc.

Lender Summary

"Experience the Difference"
"Creating value for our clients by making home financing easy." That is our mission at First Commonwealth. Add to that an unwavering commitment to customer service, low rates and closing costs, and custom-tailored programs to fit your individual needs and you have "The First Commonwealth Difference." Experience it today!

What they're saying

Ratings & Reviews
1755 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 2 star reviews | Show all reviews

It felt like dealing with a used car salesman

The loan officer (initials BS, go figure) was less than candid about my fees. 2-3 days BEFORE closing he slipped in a points fee of $1,485 to lower my interest rate 0.609%. When I asked him about this he said 'How long are you going to be living in your home?' This fee was NEVER discussed nor listed on any closing disclosures during the entire process.
About a month AFTER closing I get a Home Owner's cancellation notice in the mail. The loan officer had listed the 12month premium in a Paid Before Closing column. For someone that doesn't buy/close houses everyday (ME) I had no idea (ZERO) that I had to pay this out of pocket and that it was not going to be collected at closing at the attorney's office. So now I have to come up with $1,549 out of pocket.

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

First Commonwealth Mortgage

I chose First Commonwealth Mortgage becasue Quicken Loans listed them as a VA leander. My borker didn't know the in's and out's of using VA, had to do part of his job for him. I had to submit a request for my tax returns 4 times, finally on the 4th time I noticed from the lender they had my wrong address, and I have no idea where they go the address, since I had to fill out and sign the form. I didn't have an issue going through VA, but my broker slowed down the process, and wouldn't call me, but only e mail me. I will not recommend them, and will not use again.

  • LendingTree Customer:

    Yes

Awful Final Lender

While the First Commonwealth Mortgage team was responsive to our much needed requests for status and updates, the lender that they identified to deliver our mortgage left a lot to be desired. The lender introduced new and unexplained twists and turns on a daily basis as we got down to the wire. The timing of their antics could not have been worse, as the stress at the end of the process is already bad enough. We nearly left First Commonwealth all together to pursue another option due to the lender. The lender drove our poor scores as they were outside of their control.

  • LendingTree Customer:

    Yes

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

First Commonwealth Mortgage Inc.

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