NMLS# 408902
First Federal Bank is committed to providing exceptional customer service and value for our customers. Since we opened our doors in 1962, our commitment has always been to strive to exceed our customer's expectations and provide the highest level of customer service, communication, and accountability to our borrowers. It is because of that unwavering dedication to service that we remain a thriving community-based mutual bank servicing over 70,000 customers from 22 community banking branches and mortgage lending offices. Our mortgage division consists of experienced mortgage banking professionals who are committed to providing extraordinary customer service, delivered with a personal touch on every loan. Our mortgage bankers are active members of the community and have a vested interest in the success of its citizens and businesses. We invite you to experience First Federal Bank for yourself, where our dedicated professionals can offer a wide array of mortgage offerings specifically catered to ensure we can meet your needs and exceed your expectations.
It was a life changing experience
Jill Willy is very pleasurable and attentive. Our experience during the refinancing process was very very good. Jill explained the process to us, especially my wife who was apprehensive at the beginning. She was able to explain the entire process to us in lay-man language and we were convinced of the benefits to us
We appreciate the expertise and knowledge that Jill Willy brought to the process. She was not forceful, but she led us to the decision making cautiously and professionally. There was no surprise!
We were on vacation when the closing drew near. Jill provided time to process the paperwork.
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Scott is so much more than a mortgage banker!
He is THE BEST mortgage banker that I have worked with! When I first started in my professional as a real estate agent he educated me and continues to educate me and all of his clients! He is friendly and personable and answers questions promptly! The best gift that he gives me is that I know when I refer my client to him he will provide them with the best possible service and my clients will be in the best hands. My biggest compliment I could give him would be that my husband and I will be using him personally in the future! Scott continues to impress and gives everyone he works with confidence in their important decisions.
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Thanks Tadd & First Federal
I listened to a financial advisor who told me to get quotes from 3 different lenders. Tadd with First Federal offered a product that beat the other 2 by a full percent.
Tadd was available & responive w my sporatic calls & texts. Even on the weekends. He answered all questions timely, was patient, and delivered on his offer. It was tough moving my wife & daughter from Indy to Orlando. Tadd made this part easy. Great work!
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The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.
