First Federal Bank
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Recommended 99%
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5.0 of 5stars1920 Reviews
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Recommended 99%
Lender Summary
First Federal Bank is committed to providing exceptional customer service and value for our customers. Since we opened our doors in 1962, our commitment has always been to strive to exceed our customer's expectations and provide the highest level of customer service, communication, and accountability to our borrowers. It is because of that unwavering dedication to service that we remain a thriving community-based mutual bank servicing over 70,000 customers from 22 community banking branches and mortgage lending offices. Our mortgage division consists of experienced mortgage banking professionals who are committed to providing extraordinary customer service, delivered with a personal touch on every loan. Our mortgage bankers are active members of the community and have a vested interest in the success of its citizens and businesses. We invite you to experience First Federal Bank for yourself, where our dedicated professionals can offer a wide array of mortgage offerings specifically catered to ensure we can meet your needs and exceed your expectations.
Exceptional Experience
I am extremely satisfied with my experience with Jill, she knows what she is doing, she works very hard for you, she was always in contact with me throughout the process giving me constant updates.
I definitely recommend Jill Willy.
Jorge from Loganville, GA
Reviewed in November 2019
Closed with Lender:
YesLoan Type:
RefinanceReview Type:
Loan Officer ReviewLoan Officer:
It was a pleasure working with Craig!
Craig was on top of my buyer's file from beginning to close. He made himself available for any questions.
It was a pleasure working with him.
Mimi from Morristown, NJ
Reviewed in November 2019
Closed with Lender:
YesLoan Type:
Home PurchaseReview Type:
Loan Officer ReviewLoan Officer:
Great experience
Jill was professional and very responsive. She communicated what was needed by the underwriters in a timely and complete manner.
Mike from Pompano Beach, FL
Reviewed in November 2019
Closed with Lender:
YesLoan Type:
RefinanceReview Type:
Loan Officer ReviewLoan Officer:
Loan officer directory
Katherine BorsaCumming, GA
Bradley SelfCumming, GA
Jonathan PernesCumming, GA
Jill WillyCumming, GA
Bill BrownCumming, GA
Jamie MohrCumming, GA
MASOOD REZAEEcumming, GA
Craig SmallJohns Creek, GA
Jason OrzelMiddleburg Hts., OH
Brooke PhunJohns Creek, GA
Timothy BorsaAlpharetta, GA
Matthew HarshJohns Creek, GA
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The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.
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Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.
Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.-
President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.