NMLS# 408902

5.0 of 5stars1995 Reviews

First Federal Bank

  • Recommended Lender
    Recommended 99%
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Lender Summary

First Federal Bank is committed to providing exceptional customer service and value for our customers. Since we opened our doors in 1962, our commitment has always been to strive to exceed our customer's expectations and provide the highest level of customer service, communication, and accountability to our borrowers. It is because of that unwavering dedication to service that we remain a thriving community-based mutual bank servicing over 70,000 customers from 22 community banking branches and mortgage lending offices. Our mortgage division consists of experienced mortgage banking professionals who are committed to providing extraordinary customer service, delivered with a personal touch on every loan. Our mortgage bankers are active members of the community and have a vested interest in the success of its citizens and businesses. We invite you to experience First Federal Bank for yourself, where our dedicated professionals can offer a wide array of mortgage offerings specifically catered to ensure we can meet your needs and exceed your expectations.

What they're saying

Ratings & Reviews
1995 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Best experience ever

We are very grateful for the experience that Mr. Masood and the establishment that he works for delivered. From the level of expertise and advisement to the professionalism that was displayed by Mr. Masood was extraordinary and we are forever grateful. Thank you

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Great Experience

Jamie is so amazing at getting results. Accurate and quick. She provides the home touch banking style, thats what seperates her from the others. Great person too. Highly recommend

  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Veteran experience veteran service Jason integrity to assist from far

Jason done an outstanding job assisting in the entire process. Knowledgeable experience and very helpful. This is really a stressful time to refinance but with experience and respectful people assisting makes all the differences. Great job Jason.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

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