NMLS# 130829
We are the largest independently owned and operated local mortgage lender in Delaware for over 25 years. A direct lender approved with Fannie Mae, Freddie Mac and Ginnie Mae, we provide custom and flexible financing solutions to serve everyone from first-time homebuyers to the seasoned homeowner looking to refinance. We have a superb management team with extensive experience in the mortgage business, as well as highly trained mortgage professionals to assist you with the mortgage process.
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My review is for the experience I had with Fran Iannotta of Pike Creek doing business as First State Mortgage.
I went through lending tree to get rate offers and see my best options. I have a current credit score of 752 and a house that will most likely be appraised for over 1 million with a heloc of 208k. I was looking to pay off debt of approx 75k so I applied for a refi for 300k. Should be a no brainer loan, right? Initially Fran seemed helpful and friendly. We got to a point where he said I would need to pay for an appraiser to value my house and that would cost me $525. I asked if we could go through the loan process 1st before I shell out the $525 just to make sure all documents submitted look good with no red flags. Fair request in my opinion. This is where Fran and I went south. He chuckled a couple of times and told me it wasn't fair for him. What's not fair? I am not asking you to cover or front the cost, all I am asking is to look over my documents and give me a thumbs up or a simple "hey I can see we might run into issues with this document or whatever". If you cared about my concerns or purpose for this refi you would understand I am not trying to add more debt by paying $525 with a possible denial. I feel confident about getting approved but I just wanted my lender to hold my hand as this is a major financial/life event. I told Fran I didn't feel comfortable or confident with him and he immediately said "ok good luck paying higher rates elsewhere" and hung up. Very unprofessional. I would have probably thought it over and continued with the application since he already did a hard pull on my credit. The rate was a good offer but not the best.
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Certified loan officers from this lender
Matt WeirNewark, DE
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Jim PanepressoNewark, DE
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Eliott AdamsNewark, DE
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Benjamin PipichTrevose, PA
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Francis IannottaNewark, DE
Brian AtallianNewark, DE
Ashley MatthewsNewark, DE
Brett WillettNewark, DE
Michelle CieniewiczNewark, DE
Brandon O'ConnorNewark, DE
Patrick McRaeNewark, DE
Stephanie CunninghamNewark, DE
Kimberly EdwardsNewark, DE
James HaganNewark, DE
Courtney BrakeNewark, DE
Wayne MosesNewark, DE
The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.
