NMLS# 472433

FirstBank Mortgage Partners

Lender Summary

FirstBank was founded in 1906 in the Southeast. Today, we are in the top 5 percent of all banks in the United States based upon asset size. FirstBank has a strong commitment to Reverse Mortgage Lending through one-on-one or face-to-face customer service. We are here to answer all of your questions. If you decide that a Reverse Mortgage is the right option for your needs we are happy to handle it. No broker, no middle man, no pressure, just a hassle free process at the lowest cost.

What they're saying

Ratings & Reviews
75 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

  • 5 Star
    (71)
  • 4 Star
    (4)
  • 3 Star
    (0)
  • 2 Star
    (0)
  • 1 Star
    (0)

Very Happy

We entered into a Reverse Conversion Mortgage with First Bank and were treated with respect and professionalism throughout the process. Our agent was Stuart Landman and he helped us understand the process and kept us informed as the loan completed. They arranged all the contacts for each step along the way and made it extremely easy. Closing was held at our house and Stuart checked in afterward to be sure it all went smoothly and that we were happy with the process. I will be very confident in referring any of my friends that I might learn are interested in doing the same to Mr. Landman and First Bank.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Reverse Mortgage
  • Review Type:

    Lender Review

Thank you

I was very impressed. I was informed through the entire process.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Reverse Mortgage
  • Review Type:

    Lender Review

Happy, Happy...

We started the reverse mortgage process with another company. As things progressed, we lost confidence in the person handling our account. Kristina Hawthorne had reached out to us about this time and we started working with her. We found her to be much more responsive to our situation. We appreciated being able to reach out to her whenever we had questions. We were also blown away by how quickly she handled every part of the process for us.

Very happy customers in Tennessee.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Reverse Mortgage
  • Review Type:

    Lender Review

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

FirstBank Mortgage Partners

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