NMLS# 1345190
We value professional business standards and customer service. Our primary goal is to provide excellent service to our customers. We promptly return phone calls and respond to emails and letters. Throughout the lending process, we provide regular loan updates and progress reports so you always know the status of your loan application. We pride ourselves in delivering the most competitive mortgage rates and product offerings. With some of the lowest rates in the country, we are confident that we will provide you with the best combination of rate, payment, term and overall savings! We are here to help educate our customers on all of their loan options so you can be confident in your decision. We look forward to helping our customers obtain their financial goal!
A wonderful experience
About a year ago I was trying to get a refinance to take advantage of the lower rates. I started off with lending tree and got back a list of lenders and mortgage brokers. Most of my past dealing have been with lenders direct. So, I started at the top with I would say the name brands and worked my way down. Each one not really taking the time but making commitments and statements that they can get me a loan at this rate. In the end none of them were able to make that commitment referring to credit or some other technicality that was preventing me from getting a refinance loan. Then I got an email from Grander loans which I was not optimistic since most of the email responses never responded, but I replied, and the amazing thing was I got a response fast I was able to send information so that they can see what I had and if it was possible about a refinance. I was straightforward with Nate Wells and he told me he will see what he can do. The amazing thing about Nate was that he was available not just on the phone but email and text. I found myself in meetings unable to responded by voice, so we texted and where able to get things done a lot faster. In the end Nate was not able to make a refinance happen but the biggest difference compared to all the others was his he took the time to explain why and show me what I need to do to fix it. He did make one recommendation for me which I did and committed to. Fast forward to a year later and today I have a brand-new refinance loan that Nate Wells was able to get me at an excellent rate. Nate took my email remembered me from a year ago and help me again this time he identified some incorrect reporting of my credit and got me fix, which help a lot on getting my loan. His commitment to his customers I can see are impeccable. He took the time he walked through the process and ensured everything was correct. I thank Nate Wells Grander Loans for getting me my refinance loan and will defiantly be returning in the future.
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Grander Homes Does it Again!
Grander Homes is the first place we go when starting to shop for mortgage rates, and after this recent experience refinancing our home, it will be the ONLY place I go. Nate Wells provides great customer service and worked with us every step of the way, providing low closing costs and all the information you need to make the right decision for you. When our home appraisal didn't quite hit the 75% LTV we were wanting, he provided us with great options to continue moving forward with our refinance. We've used Grander three times now and we couldn't be more happy!
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Great Experience - Exceptional Service
Dustin was the BEST loan advisor that we have ever worked with. Even though we had never heard of Grander we proceeded based on a great rate offered. The entire experience was very personal and hands on by Grander and Dustin in terms of walking us through each step, staying in constant contact and continuous follow-up on his part. Right until closing and even after closing Dustin reached out to us to ensure we had everything we needed and all went smoothly. If we decide to do another mortgage in the future, Grander and Dustin will be our first call.
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Loan officer directory
The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.
