NMLS# 1345190

Grander Home Loans, Inc

Lender Summary

We value professional business standards and customer service. Our primary goal is to provide excellent service to our customers. We promptly return phone calls and respond to emails and letters. Throughout the lending process, we provide regular loan updates and progress reports so you always know the status of your loan application. We pride ourselves in delivering the most competitive mortgage rates and product offerings. With some of the lowest rates in the country, we are confident that we will provide you with the best combination of rate, payment, term and overall savings! We are here to help educate our customers on all of their loan options so you can be confident in your decision. We look forward to helping our customers obtain their financial goal!

What they're saying

Ratings & Reviews
298 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

  • 5 Star
    (296)
  • 4 Star
    (2)
  • 3 Star
    (0)
  • 2 Star
    (0)
  • 1 Star
    (0)

A wonderful experience

About a year ago I was trying to get a refinance to take advantage of the lower rates. I started off with lending tree and got back a list of lenders and mortgage brokers. Most of my past dealing have been with lenders direct. So, I started at the top with I would say the name brands and worked my way down. Each one not really taking the time but making commitments and statements that they can get me a loan at this rate. In the end none of them were able to make that commitment referring to credit or some other technicality that was preventing me from getting a refinance loan. Then I got an email from Grander loans which I was not optimistic since most of the email responses never responded, but I replied, and the amazing thing was I got a response fast I was able to send information so that they can see what I had and if it was possible about a refinance. I was straightforward with Nate Wells and he told me he will see what he can do. The amazing thing about Nate was that he was available not just on the phone but email and text. I found myself in meetings unable to responded by voice, so we texted and where able to get things done a lot faster. In the end Nate was not able to make a refinance happen but the biggest difference compared to all the others was his he took the time to explain why and show me what I need to do to fix it. He did make one recommendation for me which I did and committed to. Fast forward to a year later and today I have a brand-new refinance loan that Nate Wells was able to get me at an excellent rate. Nate took my email remembered me from a year ago and help me again this time he identified some incorrect reporting of my credit and got me fix, which help a lot on getting my loan. His commitment to his customers I can see are impeccable. He took the time he walked through the process and ensured everything was correct. I thank Nate Wells Grander Loans for getting me my refinance loan and will defiantly be returning in the future.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Grander Homes Does it Again!

Grander Homes is the first place we go when starting to shop for mortgage rates, and after this recent experience refinancing our home, it will be the ONLY place I go. Nate Wells provides great customer service and worked with us every step of the way, providing low closing costs and all the information you need to make the right decision for you. When our home appraisal didn't quite hit the 75% LTV we were wanting, he provided us with great options to continue moving forward with our refinance. We've used Grander three times now and we couldn't be more happy!

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Great Experience - Exceptional Service

Dustin was the BEST loan advisor that we have ever worked with. Even though we had never heard of Grander we proceeded based on a great rate offered. The entire experience was very personal and hands on by Grander and Dustin in terms of walking us through each step, staying in constant contact and continuous follow-up on his part. Right until closing and even after closing Dustin reached out to us to ensure we had everything we needed and all went smoothly. If we decide to do another mortgage in the future, Grander and Dustin will be our first call.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Loan officer directory

×

Thank you for sharing your experience

Here are a few tips for writing a top-notch review for a company in our marketplace:

Do
Don't

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Grander Home Loans, Inc

Let's answer a few short questions and see what offers Grander Home Loans, Inc and other lenders may have for you.