Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Headquartered in Chicago, the Company has approximately 210 offices across the U.S. and Washington, D.C., and is licensed in all 50 states. Since its founding in 2000, Guaranteed Rate has helped hundreds of thousands of homeowners with home purchase loans and refinances and funded nearly $19 billion in loans in 2017 alone. The Company has become the Home Purchase Experts® by introducing the world's first Digital Mortgage technology and offering low rate, low fee mortgages through an easy-to-understand process and unparalleled customer service. Guaranteed Rate won an American Business Award for its Digital Mortgage technology in 2016, ranked No. 1 in Scotsman Guide's Top Mortgage Lenders 2016, was chosen as Top Lender 2016 and 2017 by Chicago Agent magazine, made the Chicago Tribune's Top Workplaces list seven of the past eight years, and was named Best Overall Online Lender and Best Lender for FHA Refinance by NerdWallet in 2018.
Paperwork was onerous. The office should review its followup procedures. Overall experience was good.
Lender was nice and helpful. Couldn't find loan to meet my needs with jumbo loan.
Great customer service makes a difference!
I had a very good experience with this lender. Very efficient process, honest, answered questions before I could even ask, responsive, competitive in rates/fees, but most of all, just overall great customer service! I would definitely recommend them :)
Loan officer directory
James WingGranite City, IL
Justin GraySpokane, WA
Lorie GraySpokane, WA
Christine EskinaOceanside, CA
Amanda BeamFresno, CA
Mattatha EastonWarren, OH
Frank MartinezRancho Cucamonga, CA
Chris TranRocky River, OH
George KrockSanta Barbara, CA
Ben LockwoodNovi, MI
Monica ShannonSaint Joseph, MI
Bryn SabadosaSchaumburg, IL