NMLS# 2611

Guaranteed Rate, Inc.

Lender Summary

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Headquartered in Chicago, the Company has approximately 210 offices across the U.S. and Washington, D.C., and is licensed in all 50 states. Since its founding in 2000, Guaranteed Rate has helped hundreds of thousands of homeowners with home purchase loans and refinances and funded nearly $19 billion in loans in 2017 alone. The Company has become the Home Purchase Experts® by introducing the world's first Digital Mortgage technology and offering low rate, low fee mortgages through an easy-to-understand process and unparalleled customer service. Guaranteed Rate won an American Business Award for its Digital Mortgage technology in 2016, ranked No. 1 in Scotsman Guide's Top Mortgage Lenders 2016, was chosen as Top Lender 2016 and 2017 by Chicago Agent magazine, made the Chicago Tribune's Top Workplaces list seven of the past eight years, and was named Best Overall Online Lender and Best Lender for FHA Refinance by NerdWallet in 2018. 

What they're saying

Ratings & Reviews
1367 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 5 star reviews | Show all reviews

Zev Lewinson is the best! Hands down!

I've worked with dozens of loan officers over the years and none came close to the level of service that Zev Lewinson provide. We were on a very tight schedule and he motivated his whole team and even my less then adequate lawyer in getting the job done on time!

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Loan Officer Review
  • Loan Officer:

GREAT EXPERIENCE

What can I say? Another pleasant mortgage experience with Zev. Once again from beginning to closing I had all around awesome communication, from Zev. Even on Sundays I was able to communicate with my loan originator if I had any concerns. Once again thank You Zev Lewinson for your support throughout this fifth investment property that was a difficult-to-do loan during the corona virus crisis. It was mostly seamless even as I signed docs from my car! I will definitely do business with you again and again, and will definitely be referring you to all my family and friends

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Went above & beyond for me!

I CANNOT begin to say enough wonderful things about Zev Lewison. If you want to avoid reading a long review, let me just give you the main synopsis - when searching for a loan officer, go with Zev. You will not regret it!<br />I want to preface this with some information about myself. I am a 30-year old female, who was searching for a condo, by herself, for the very first time. Needless to say, I was a Bambi deer-in-the headlights entering the forest that is real estate and was completely lost, but Zev was thorough and walked me through every little step, ensuring my confidence in not only his work, but his word.<br />Originally, I had another lender I was collaborating with on a condo I didn't end up signing with. Due to some concerns from the seller at the time, I had to search for another lender and my mom had recommended him because he happened to drop off his business card at her office, a few weeks prior. The very first day I called Zev, he immediately picked up and spent over an hour on the phone with me. He gathered all my details and even got me a pre-approval letter that same day because it was needed to put down for an initial offer. This was a Sunday! Unlike other lenders, he didn't just send me some dry link to fill out, but he spoke to me like a human being, which at times meant more than finding the right home. When that offer didn't end up working out, he was the only one to console me and tell me verbatim "you have to love the home you find, and if this one isn't it, you'll find another one that is." With agents and others breathing down my neck, he couldn't have chosen better words to keep me calm and levelheaded, moving forward.<br />Once I found that home that I was super excited for, Zev continued to hold my hand through the entire process. He explained what all the closing costs would be, so there weren't any surprises, explained all the l steps needed with the condo application, inspection, litigation matters, and titles, just to name a few. To be completely frank, he often got me answers to questions I had that really should've been answered by other parties, but he persisted to keep me not only happy, but feeling safe and secure. When there was an issue with some of my closing costs, he immediately jumped on it and got the right parties at Weichert involved to come to a resolution. And when there were issues that came up completely out of his control, i.e. per the condo board, lawyers, agents, etc., he advised me on how to approach those problems to the best of my ability, per his seasoned knowledge of the real estate industry.<br />Zev wasn't just a loan officer; he was an advisor, coach, even therapist at times lol, and a friend. With the current economy and market, I often questioned my decision to buy now, at one point so much so, that Zev got on the phone with me to do some breathing exercises. I am not kidding when I say this! As the deal kept coming into fruition, Zev would point out different things that, in fact, made my choice of a new home a positive one, such as the appraisal, the renovations on the building, etc. He didn't need to do any of this. Like most others involved in the process, he really could've just sent emails and documents my way, without explaining a thing, but he would contact me via phone at least once a day to assure I knew where in the process I was and what's to come next. He guided me so much so that the running joke became that I was a loan officer in training.<br />All's to say, Zev provided a MUCH NEEDED personal touch, thereby helping to build my overall excitement toward purchasing my new home. I could not be more grateful for choosing him to be my loans officer. Please go with Zev for your purchase; like I said before, you will not regret it. All the best home hunting!

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Loan Officer Review
  • Loan Officer:

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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