Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Headquartered in Chicago, the Company has approximately 210 offices across the U.S. and Washington, D.C., and is licensed in all 50 states. Since its founding in 2000, Guaranteed Rate has helped hundreds of thousands of homeowners with home purchase loans and refinances and funded nearly $19 billion in loans in 2017 alone. The Company has become the Home Purchase Experts® by introducing the world's first Digital Mortgage technology and offering low rate, low fee mortgages through an easy-to-understand process and unparalleled customer service. Guaranteed Rate won an American Business Award for its Digital Mortgage technology in 2016, ranked No. 1 in Scotsman Guide's Top Mortgage Lenders 2016, was chosen as Top Lender 2016 and 2017 by Chicago Agent magazine, made the Chicago Tribune's Top Workplaces list seven of the past eight years, and was named Best Overall Online Lender and Best Lender for FHA Refinance by NerdWallet in 2018.
I couldn’t have asked for more as a first time home buyer. Stephen walked me through each step of the process and made me feel comfortable every step of the way. He’s patient, friendly, knowledgeable and always has your best interest at heart. So much so that I worked with him on my refinance as well. I have recommended Stephen’s services to everyone I know in the market.
Stephen was very communicative and made the entire process easy for us. He was extremely helpful and always willing to answer any questions at any time!
Nick helped us obtain our mortgage recently. He was very knowledgeable and easy to work with. He helped us obtain an amazing mortgage rate as well as figuring out some complicated details throughout our process. I highly recommend Nick!
Michael was a great to have for the purchase of my first home. He was extremely knowledgeable and helped answer any questions i had about the loan process.
Clifton made sure he answered all of our questions and went above and beyond to make sure our process was as smooth as possible so we could close on our home.
Professional, Courteous, Honest, and a great advisor
I have been a client of Michael's for nearly 6 years now. H made my first home buying experience much easier by discussing all possible options, giving truthful recommendations and always being available to for his consultation. At this point, I hadn't used any other mortgage lenders other than Michael, and I wish I had stuck to that intuition. After he helped with my initial loan, I returned for his help with a refinance at a lower rate. Michael went above and beyond again, landing me the best deal and providing keen insight as I had come to expect. I tried a different lender for my second home purchase, and although I believe I received a competitive enough rate at the time, I did not receive the same level of support & honesty that Michael had always provided. I had to literally call them several times and even threaten to walk away from their financing due to them misleading me on their initially agreed upon rate. While that initial loan went off just fine (it was too late to switch and keep my house deal intact) , I was hopeful that I would see rates drop enough to justify another refi. When that happened, Michael was prompt & available, and helped lower my interest rate a full percent! I will not make the mistake of looking elsewhere next time- Michael is the most reliable & trustworthy lender I have found.
" Over the past 10 years I have recommended Michael to my clients and personally have had mortgage and refinancing with his company. Michael has become a trusted and respected partner for my clients looking for mortgages, refinancing or simply sound advice. He's client focused and available throughout the mortgage process. If you are fortunate to have found him, be confident that your closing will be successful." Cathy M
Mr. Michael Gordon was knowledgeable, polite, and very responsive. He has always been awesome with his services. I always received answers to questions or concerns I have quickly and the process was pretty relaxed with refinancing. I feel like a true customer where customer service is top notch and readily available. Michael worked around the clock to make sure I’m happy and updated with the progress of my loan. Excellent customer services. Speedy closing. Thanks for everything!!!
Brad and his team made the loan process very simple. Brad was excellent at locking in a fantastic rate and communicating with us through each step. I would recommend my friends and family to Brad and his team at Guaranteed Rate! This was my second home buying experience and I could of not been more impressed with Guaranteed Rate’s professionalism and speed at which they managed our loan approval process.
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Guaranteed Rate, Inc.
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