NMLS# 2611

Guaranteed Rate, Inc.

Lender Summary

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Headquartered in Chicago, the Company has approximately 210 offices across the U.S. and Washington, D.C., and is licensed in all 50 states. Since its founding in 2000, Guaranteed Rate has helped hundreds of thousands of homeowners with home purchase loans and refinances and funded nearly $19 billion in loans in 2017 alone. The Company has become the Home Purchase Experts® by introducing the world's first Digital Mortgage technology and offering low rate, low fee mortgages through an easy-to-understand process and unparalleled customer service. Guaranteed Rate won an American Business Award for its Digital Mortgage technology in 2016, ranked No. 1 in Scotsman Guide's Top Mortgage Lenders 2016, was chosen as Top Lender 2016 and 2017 by Chicago Agent magazine, made the Chicago Tribune's Top Workplaces list seven of the past eight years, and was named Best Overall Online Lender and Best Lender for FHA Refinance by NerdWallet in 2018. 

What they're saying

Ratings & Reviews
1341 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Refinance

I would like to thank Jennifer Schenk, and Guaranteed Rate, on her excellent work on refinancing my exististing mortgage. From step one, till closing, Jennifer provided excellent customer service in getting my existing loan refinanced, at a much lower rate, with lower monthly fees, etc. It was nice to have a person who knew what she was doing, and did her best to make the process of getting a loan, as painless as possible. I t can be very stressfull going through the loan process, but Jennifer was there step by step to help guide me through it. She also cleared up a problem with my title, an earlier company I had used years before for a loan was still listed on my title even though that loan had long been paid off, Jennifer was able to clear up the discrepancy in a very few days. I would highly reccommend Guaranteed Rate if you are thinking about refinancing, etc. And if Jennifer Schenk represents the rest of Guarantedd Rates lending agents, I am sure you will be treated with the highest of professionalism Thanks again Jennifer, you did an excellent job!!!!!!

  • LendingTree Customer:

    Yes

Great Job!

I am very pleased with my loan experience with Guaranteed Rate Inc. Ryan Fellner was very helpful & knowledgeable. He was always very polite. We had a couple of obstacles in the way of our transaction but Ryan found ways to overcome them. Even though their company is far from my home, they had someone come right to my house for the closing. It went very smoothly. If I ever need a mortgage loan in the future, I would definetly call Ryan Fellner at Guaranteed Rate.

  • LendingTree Customer:

    Yes

re-fi on Augusta

my contact, John, was great to work with and was quite clear and handled his communications well. He followed up quickly on all my questions.

  • LendingTree Customer:

    Yes

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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