MUST READ: Customer service was great
Guaranty Federal Mortgage is an excellent company that ensures the utmost customer satisfaction. My loan officer was Seth Hogan, who was very compliant and helpful. There was an altercation with the closing cost in which resulted in faults in both ends. There was miscommunication on Seth’s end and failure to pay attention to detail on my end. Fortunately, the owner, Chris, personally called and helped me fix the problem. The process was smooth and helpful—resulting in a great experience and satisfaction on both ends. Although there was an issue at first, the customer service was dependable and responsive. Give a call and ask for Seth— I highly recommend Guaranty Federal Mortgage.
Wadie from PLANO, TX
Reviewed in June 2019
His company is amazing
We went from looking at a house to owning it in less than 30 days. They were so helpful and nice and made the process so easy. We don't know how to thank this company for all the hard work they did to make our dream come true. Truly amazing people work for this company. We want to say thank you to each and every one of you. They went as far as coming to me to close and made the process super easy.
Willy from LAKE DALLAS, TX
Reviewed in April 2019
Would definitely recommend Guaranty Federal Mortgage to process your mortgage loans. Great staff, very responsive, honest and get the job done. The process was easy and answer All question that I was concern. Chris Peck is awesome and very knowledgeable. My husband and I just closed on Tuesday.
sonja from Frisco, TX
Reviewed in June 2018
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