Guaranty Federal Mortgage
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Recommended 100%
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4.9 of 5stars254 Reviews
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Recommended 100%
Lender Summary
GFM was founded in Texas and has proudly served the Lone Star State exclusively since 2005. We have been a top Rated Lender on the Lending Tree Network since 2006 and have a 99% customer satisfaction rating. GFM is geared towards more personal service unlike large National lenders who’s process is set up to treat you like a number rather than a valued client. This in turn produces a better overall value and lending experience to our customers which is why our Customer Satisfaction Rating is so high. All the efficiencies in our business model allow us to pass on those savings and be a pricing leader which translates to lower rates and fees than most lenders can offer all while still be delivered with 5 STAR customer service. Our Technology platform allows us to streamline the loan approval process as well as making your loan closing almost seamless with E-Close. This new innovation enables you to close your home loan on an IPad in minutes and most loans can even be done from the comfort of your own home. Also unlike traditional lending, our Loan Advisors are not compensated by the rates or fees charged on loans. They are solely based on loan closings and customer satisfaction reviews. This approach allows your Mortgage Professional to focus on your specific needs and insure you get the "RIGHT" loan and not just "A" loan. If you like speaking to a live person that truly cares about your needs and having your phone calls answered and returned promptly then you will appreciate what GFM has to offer. GFM’s mission is to provide the highest quality of Service and Integrity to all of the communities and clients we serve in Texas. GFM is Rated A+ with the BBB and has been an Accredited Business Partner since 2005. Call to today and speak with one of our Mortgage Professionals and see the difference!
Great experience
What an awesome experience, Chris and his wonderful team made our refinance easy and quick.
I highly recommend Guaranr Federal Morage whether your buying or refinancing your home.
CARRIE from WYLIE, TX
Reviewed in September 2019
Closed with Lender:
YesLoan Type:
RefinanceReview Type:
Lender Review
Excellent Experience
Seth Hogan did a wonderful job! He provided us with excellent rates and customer service. Very easy process from start to finish.
Jonathan from PORTER, TX
Reviewed in September 2019
Closed with Lender:
YesLoan Type:
RefinanceReview Type:
Lender Review
MUST READ: Customer service was great
Guaranty Federal Mortgage is an excellent company that ensures the utmost customer satisfaction. My loan officer was Seth Hogan, who was very compliant and helpful. There was an altercation with the closing cost in which resulted in faults in both ends. There was miscommunication on Seth’s end and failure to pay attention to detail on my end. Fortunately, the owner, Chris, personally called and helped me fix the problem. The process was smooth and helpful—resulting in a great experience and satisfaction on both ends. Although there was an issue at first, the customer service was dependable and responsive. Give a call and ask for Seth— I highly recommend Guaranty Federal Mortgage.
Wadie from PLANO, TX
Reviewed in June 2019
Closed with Lender:
YesLoan Type:
RefinanceReview Type:
Lender Review
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The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.
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Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.
Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.-
President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.