NMLS# 213947

Guaranty Federal Mortgage

Lender Summary

GFM was founded in Texas and has proudly served the Lone Star State exclusively since 2005. We have been a top Rated Lender on the Lending Tree Network since 2006 and have a 99% customer satisfaction rating. GFM is geared towards more personal service unlike large National lenders who’s process is set up to treat you like a number rather than a valued client. This in turn produces a better overall value and lending experience to our customers which is why our Customer Satisfaction Rating is so high. All the efficiencies in our business model allow us to pass on those savings and be a pricing leader which translates to lower rates and fees than most lenders can offer all while still be delivered with 5 STAR customer service. Our Technology platform allows us to streamline the loan approval process as well as making your loan closing almost seamless with E-Close. This new innovation enables you to close your home loan on an IPad in minutes and most loans can even be done from the comfort of your own home. Also unlike traditional lending, our Loan Advisors are not compensated by the rates or fees charged on loans. They are solely based on loan closings and customer satisfaction reviews. This approach allows your Mortgage Professional to focus on your specific needs and insure you get the "RIGHT" loan and not just "A" loan. If you like speaking to a live person that truly cares about your needs and having your phone calls answered and returned promptly then you will appreciate what GFM has to offer. GFM’s mission is to provide the highest quality of Service and Integrity to all of the communities and clients we serve in Texas. GFM is Rated A+ with the BBB and has been an Accredited Business Partner since 2005. Call to today and speak with one of our Mortgage Professionals and see the difference!

What they're saying

Ratings & Reviews
273 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Exellent Mortage Broker

Guaranty Federal Mortgage was very quick and always had someone available to answer any questions we had. Always took the time to make sure we understood everything. Also received an rate lower than what the current market rate was.

  • LendingTree Customer:

    Yes

fast, friendly, service and great rates!!!!

I had a short time frame to work with and in less than 3 weeks I was moving into my new home. I got a great rate that was way better than the big banks. Chris at GFM was sooo knowledgeable and friendly.

I started with one of the big banks and they took a week to get me a rate quote. I said forget this and I tried lending tree. I got several promising quotes and after speaking with 5 of the agents I wanted to give GFM a try. The biggest reason were the reviews. They had hundreds of reviews and almost a 5 star rating and now I know why.

Thank you GFM!

  • LendingTree Customer:

    Yes

Highly Recommended and Great Customer Service

This company made this process extremely easy and I would highly recommend them to anyone wanting excellent customer service and a great rate and low fees. Initially, I chose them due to the low fees and great interest rate. I was pleased that the customer service was just as great as the rates and fees. I worked with Robert Delgado from the first call until my home closed. Robert is awesome to work with. He kept in touch with me through phone contact and email and made sure I was aware at all times of exactly where we were in the process and what he needed to keep the process moving quickly. Robert is easy going, and pleasant to talk to and always able to talk and help solve problems. Calls were immediately returned and questions answered. His pleasant disposition and helpfulness made a typically stressful process very easy. At the end of the process, I worked with Roslyn Long to finalize all of the needed information for closing and she was also very efficient, professional, and followed through on everything she said she would do in a timely manner. In addition to the great customer service, they followed through on their commitment to close in less than 20 days and there were no surprises at closing, as their good faith estimate mirrored what I saw at closing. Overall, and this being the 5th time I have purchased a home, this was the best experience so far. I HIGHLY recommend them.
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  • LendingTree Customer:

    Yes

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Guaranty Federal Mortgage

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