GFM was founded in Texas and has proudly served the Lone Star State exclusively since 2005. We have been a top Rated Lender on the Lending Tree Network since 2006 and have a 99% customer satisfaction rating. GFM is geared towards more personal service unlike large National lenders who’s process is set up to treat you like a number rather than a valued client. This in turn produces a better overall value and lending experience to our customers which is why our Customer Satisfaction Rating is so high. All the efficiencies in our business model allow us to pass on those savings and be a pricing leader which translates to lower rates and fees than most lenders can offer all while still be delivered with 5 STAR customer service. Our Technology platform allows us to streamline the loan approval process as well as making your loan closing almost seamless with E-Close. This new innovation enables you to close your home loan on an IPad in minutes and most loans can even be done from the comfort of your own home. Also unlike traditional lending, our Loan Advisors are not compensated by the rates or fees charged on loans. They are solely based on loan closings and customer satisfaction reviews. This approach allows your Mortgage Professional to focus on your specific needs and insure you get the "RIGHT" loan and not just "A" loan. If you like speaking to a live person that truly cares about your needs and having your phone calls answered and returned promptly then you will appreciate what GFM has to offer. GFM’s mission is to provide the highest quality of Service and Integrity to all of the communities and clients we serve in Texas. GFM is Rated A+ with the BBB and has been an Accredited Business Partner since 2005. Call to today and speak with one of our Mortgage Professionals and see the difference!
Jesse gave us all the information we wanted and explained options carefully. He was always available if we needed him. Timing was not quite right to refinance but when we do we will use GFM for sure.
David from Wylie, TX
Reviewed in October 2021
Loan Type:
Refinance
Review Type:
Lender Review
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(5 of 5)stars
Recommended
Great Experience!
With the rates being so low, I decided to refinance my home. I filled out a form on-line and got responses from several lending companies. But no company or loan officer compared to Guaranty Federal Mortgage or Joel Rose. He was very informative and walked me through several options that best fit my needs and what I was trying to accomplish. He knew I was busy and allowed me to call him late evenings at 10PM, he was always there. This is my 5th home and 3 refinance experience and this one by far was the easiest I have ever experienced! Painless and quick, less that 30 days from start to finish!!
Anthony from San Antonio, TX
Reviewed in August 2021
Closed with Lender:
Yes
Loan Type:
Refinance
Review Type:
Lender Review
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(5 of 5)stars
Recommended
Easy & Fast. Highly Recommend!
Joel Rose and his team did an amazing job for us. Joel is very responsive and walked us through exactly how the process would go and what we needed to provide. The team at Guaranty Federal worked diligently to get our refinance done in less than a month. We lowered our rate and got rid of PMI. If you're thinking about refinancing, call Joel and the team at GFM.
Robert from Celina, TX
Reviewed in July 2021
Closed with Lender:
Yes
Loan Type:
Refinance
Review Type:
Lender Review
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(5 of 5)stars
Recommended
FAST FAST FAST!
We worked with Joel and his team on getting a cash out refinance for a great rate. Like everyone stuck at home during 2020, we wished for a pool. We finally moved forward with talking to people and getting quotes. While in the office reviewing pool plans, I figured I would check rates if we did a loan. By the time I got home, I had an offer from Joel with a request to give him a call. Joel and his team were able to offer multiple scenarios and structures to get us the best fit for our situation. We actually chose Guaranty over our broker we had used the past 3 times because he just was able to get everything done so quickly and with rates and terms that were in our best interests. With a hot housing market, we were prepared to wait and wait for paperwork to get processed and through all the rigmarole of refinancing a house. It wasn't necessary though. the same week we signed papers (Monday), we had an appointment with an appraiser (Saturday). Reports were in the following Friday and the next week, we met our closing agent in a parking lot (thanks COVID) to sign off on all our papers. From exploration (4/27) to closing (5/21) and funds deposited in our bank (5/26) in UNDER A MONTH. We could not have done that elsewhere. Our family will be enjoying our new pool soon because of Joel and his team- THANK YOU! Pros: fast, seamless, patient, walked us through everything, flexible, convenient, came to our area of the metro Cons: speed wasn't without us needing to hustle to make sure our paperwork was in order
Melissa from Kennedale, TX
Reviewed in June 2021
Closed with Lender:
Yes
Loan Type:
Refinance
Review Type:
Lender Review
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(5 of 5)stars
Recommended
Outstanding!
The team made everything seem effortless on my part. The easiest and fastest transaction we have done. Thank you GFM.
shawna from Montgomery, TX
Reviewed in July 2020
Closed with Lender:
Yes
Loan Type:
Home Equity Loan or Line of Credit
Review Type:
Lender Review
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(5 of 5)stars
Recommended
I can't believe how easy it was! Thanks, Jesse and Team!
We refinanced our home in less than 30 days with cash back. It went so smoothly, that my husband and I were questioning it all because we have never been through a refinance that went perfectly. We were used to not getting called back, or lost documents, or amounts changing at the last minute. Not with Jesse Henneman and his team. They were organized, answered every question without annoyance, and when it came to the closing docs... it was the exact amount that they stated it would be. Jesse and his team are honest, hardworking, and factual. I cannot imagine how hard they were working from behind the scenes to make everything flow together that fast and that well. We are still in shock that there were no surprises or disappointments. Jesse is an absolute blessing. We will never go with anyone else but him for the foreseeable future. Many, many thanks.
Christa from Little Elm, TX
Reviewed in May 2020
Closed with Lender:
Yes
Loan Type:
Refinance
Review Type:
Lender Review
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(5 of 5)stars
Recommended
Jesse Henneman and his team did an excellent job
Lending Tree connected me with Jesse Henneman and his team at Guaranty Federal Mortgage for my refinance. Working with Jesse and his team was great. Jesse advised me of various options that were available to me. Jesse was very responsive, thorough and all of the estimates he provided were accurate. Closing was arranged with a title company near my house which was very convenient. Overall I am very pleased with the process and the outcome, and I would recommend Jesse and Guaranty Federal Mortgage to everyone.
KJR from Sugar Land, TX
Reviewed in February 2020
Closed with Lender:
Yes
Loan Type:
Refinance
Review Type:
Lender Review
Do you want to flag this review?
(5 of 5)stars
Recommended
Great experience
What an awesome experience, Chris and his wonderful team made our refinance easy and quick. I highly recommend Guaranr Federal Morage whether your buying or refinancing your home.
CARRIE from Wylie, TX
Reviewed in September 2019
Closed with Lender:
Yes
Loan Type:
Refinance
Review Type:
Lender Review
Do you want to flag this review?
(5 of 5)stars
Recommended
Excellent Experience
Seth Hogan did a wonderful job! He provided us with excellent rates and customer service. Very easy process from start to finish.
Jonathan from Porter, TX
Reviewed in September 2019
Closed with Lender:
Yes
Loan Type:
Refinance
Review Type:
Lender Review
Do you want to flag this review?
(5 of 5)stars
Recommended
MUST READ: Customer service was great
Guaranty Federal Mortgage is an excellent company that ensures the utmost customer satisfaction. My loan officer was Seth Hogan, who was very compliant and helpful. There was an altercation with the closing cost in which resulted in faults in both ends. There was miscommunication on Seth’s end and failure to pay attention to detail on my end. Fortunately, the owner, Chris, personally called and helped me fix the problem. The process was smooth and helpful—resulting in a great experience and satisfaction on both ends. Although there was an issue at first, the customer service was dependable and responsive. Give a call and ask for Seth— I highly recommend Guaranty Federal Mortgage.
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LendingTree Certification:
The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.
LendingTree Certification:
Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.
Loan Officer Certifications:
Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.
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