NMLS# 213947

4.9 of 5stars257 Reviews

Guaranty Federal Mortgage

  • Recommended Lender
    Recommended 100%
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Lender Summary

GFM was founded in Texas and has proudly served the Lone Star State exclusively since 2005. We have been a top Rated Lender on the Lending Tree Network since 2006 and have a 99% customer satisfaction rating. GFM is geared towards more personal service unlike large National lenders who’s process is set up to treat you like a number rather than a valued client. This in turn produces a better overall value and lending experience to our customers which is why our Customer Satisfaction Rating is so high. All the efficiencies in our business model allow us to pass on those savings and be a pricing leader which translates to lower rates and fees than most lenders can offer all while still be delivered with 5 STAR customer service. Our Technology platform allows us to streamline the loan approval process as well as making your loan closing almost seamless with E-Close. This new innovation enables you to close your home loan on an IPad in minutes and most loans can even be done from the comfort of your own home. Also unlike traditional lending, our Loan Advisors are not compensated by the rates or fees charged on loans. They are solely based on loan closings and customer satisfaction reviews. This approach allows your Mortgage Professional to focus on your specific needs and insure you get the "RIGHT" loan and not just "A" loan. If you like speaking to a live person that truly cares about your needs and having your phone calls answered and returned promptly then you will appreciate what GFM has to offer. GFM’s mission is to provide the highest quality of Service and Integrity to all of the communities and clients we serve in Texas. GFM is Rated A+ with the BBB and has been an Accredited Business Partner since 2005. Call to today and speak with one of our Mortgage Professionals and see the difference!

What they're saying

Ratings & Reviews
257 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Excellent Loan Officer

Mr. Hendrix provided excellent knowledge and service to me as I re-financed my home. He readily provided information and the process was very smooth and did not cause any additional stress. From start to finish I felt I was a valued customer. I would highly recommend Mr. Hendrix as a loan officer.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Excellent Customer Service

From the moment I initiated the call with Greg Hendrix the attention and customer service I received was excellent. He worked well in explaining the re-finance process and keeping me informed at each stage. The entire process was very smooth and user friendly since I have a busy profession. The process did not place any undue stress on me. When I called Mr. Hendrix with questions he was always patient and provided the information. I would highly recommend him and Guaranty Federal Mortgage.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Felt like I had my own personal closing agent!

I was referred to Chris from my realtor and thank goodness he did. Chris would always respond to emails and calls for updates when I asked, but he usually let me know updates before I inquired. Everything was done fast, and everything went perfectly according to plan! I have bought four houses in my lifetime and this was the best closing I have ever had.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Loan Officer Review
  • Loan Officer:

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Guaranty Federal Mortgage

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