NMLS# 7706

Home Point Financial Corporation

Lender Summary

Home Point Financial is a national top twenty mortgage lender focused on mortgage origination and servicing. Headquartered in Ann Arbor, Michigan, Home Point Financial operates in nearly 50 states and is dedicated to providing quality and consistency with every transaction. Our operating philosophy can be described very simply – We Care – with a mission to provide a superior customer experience through our innovative approach to product and service delivery.

What they're saying

Ratings & Reviews
379 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

WORST FINANCIAL COMPANY

If your looking for a mortgage stay clear away fro these people they are the WORST.
They have done nothing but wasted my time for 7 weeks. I wouldn't recommend my worst enemy to them. They should be out of business.

  • Loan Type:

    Home Equity Loan or Line of Credit
  • Review Type:

    Lender Review

Horrible Service

We ended up with this company through refinancing with another lender. The worse thing that ever happened to us. The escrow account is a complete nightmare due to mistakes made by this company. They attached there own insurance, costing thousands of dollars even though we had our own. It has been months of trying to fix it, but their employee's attitudes and lack of knowledge are making the process very difficult. I hope you don't end up with this company.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Horrible Expierence

The practices and procedures of this company should land their CEO and CFO in jail. They became my mortgage company and in 2 months figured out a way to raise my payments by 20%. An increase of nearly $500 when I have a fixed rate loan. They find every "legal" loophole to raise your rates, if you get a letter stating that homepoint has taken over your mortgage, RUN to get it refinanced to another company ASAP. The short term cost will save you thousands of dollars by not dealing with this company.

  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Home Point Financial Corporation

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