NMLS# 7706

Home Point Financial Corporation

Lender Summary

Home Point Financial is a national top twenty mortgage lender focused on mortgage origination and servicing. Headquartered in Ann Arbor, Michigan, Home Point Financial operates in nearly 50 states and is dedicated to providing quality and consistency with every transaction. Our operating philosophy can be described very simply – We Care – with a mission to provide a superior customer experience through our innovative approach to product and service delivery.

What they're saying

Ratings & Reviews
379 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Poor communication, good 30 year rate!

The changes to their website actually make information harder to get through. They weren’t interested in talking refinance options until after we already had another loan.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Home Point Financial is aweful

Unfortunately I got stuck with Home Point as the company holding the note on my home and it has been nothing but mistake after mistake. They continuously have made errors on my taxes and escrow amounts and my payments have doubled. I am going to refi simply to get rid of them, they need to get out of this line-of-business!

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

Terrible, continual screw up my payments! Avoid using them if at all possible

3 times did not apply payment and or recalculate payment totals after escrow payments. This in tern created a late payment as it showed short, then a late fee, then a credit score reflection. All due to their lack of recalculation and not applying auto payments. HUGH fail and 0 customer service after as i tried to resolve their mistakes....

  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Home Point Financial Corporation

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