HomePlus Mortgage

Recommended 100%

4.9 of 5stars1458 Reviews
Recommended 100%

Write a Review

Lender Summary

HomePlus Mortgage - was established in 1999 serving AZ, CA, CO, FL, ID, MT, OR, TX and WA. 

 Mission Statement - To provide our customers with the highest level of customer service and the most competitive mortgage rate and term. 

 • Over 2000 5-star reviews online 
 • No application or rate lock fee 
 • Rate lock / closing costs guaranteed in writing  
• Personal service – one point of contact from start to finish – available nights and weekends  
• Recently named #1 in consumer 5-star reviews on LendingTree

What they're saying

1458 Reviews Ratings & Reviews

(4.9 of 5) 1458 Reviews

Interest Rates

Excellent
Fees & Closing Costs

Excellent
Responsiveness

Excellent
Customer Service

Excellent

Review Breakdown

5 Star

(1391)
4 Star

(36)
3 Star

(9)
2 Star

(10)
1 Star

(12)

Show:
Reviews For:
By:

(5 of 5)

Recommended

Great Experience

I was hesitant using online application, as I preferred personal contact and tangible things. But our loan officer Charlie spend time in making me comfortable with the process and honest in his answers to questions. He is also very prompt in answering questions.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(5 of 5)

Recommended

Exceptional Customer Service

I work in healthcare and if I were to describe my encounter with Homeplus Mortgage it would be one that is "person/patient centered." This pleasant experience was made possible because of the company's driven professional, Ryan Ferguson.
I found Homeplus Mortgage when I was searching the internet for a good company to refinance my home. The company's agent, Ryan Ferguson, was not only an expert in the mortgage/loan industry, but he also has great people's skills! He took time to discuss several options with me and my wife, and clearly explained what was best. There was no pressure sales talk. As a matter of fact, he encouraged me to shop around for a better rate. It turned out he had the best offer so my wife and I decided to let him handle our refinance. It was one of the finest decisions that we have made! The entire process went fast and smooth. Ryan did not waste time to get our low interest rate locked and have our loan approved. He was consistent in giving us updates, calling us even on a SUNDAY to let us know the progress of our loan.
I highly recommend Ryan Ferguson to handle your home loans!

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(5 of 5)

Recommended

Eddie Feuer is a Fantastic lender.

Thank you Eddie for coming through for us on our 2 refinances. No points no fees and smooth sailing all the way. We are paying less monthly than before for no cost.
Thanks again and you will he referred!!!

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(5 of 5)

Recommended

Best refi experience

The process was very easy. Easy to communicate with, quick to return feedback and questions and very kind.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(5 of 5)

Recommended

Professional and knowledgeable

Hal is a very professional and knowledgeable loan officer, he always answers my questions timely and effectively. He is willing to explain details of the loan rate and the loan processing routine to me and guide me each step during the loan process, and my loan was approved smoothly and effortlessly for me. I would no hesitation to recommend Hal to the people who need mortgage loan service in future.

Closed with Lender:

Yes
Loan Type:

Home Purchase
Review Type:

Lender Review

(5 of 5)

Recommended

Great customer service

My experience was pretty painless. I really appreciated the personal attention i got from my agent Eddy. Although I had tried unsucesfully about a year ago to refinance, he did not hold it against me that i didnt qualify at that time. I was given good information on what i needed to do to qualify in the future. Fortunately i listened and to my surprise qualified a year later with an excellent refinance package put together by Quicken. I am now debt free with a manageable mortgage payment and a nice cash out for emergencies. Thank you for all your hard work.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(5 of 5)

Recommended

Excellent Services

This is the second time I have worked with Mr. Rotta. What a breeze!! Mr. Rotta was very efficient in his communication, quick to get me answers and when I missed him, he returned my call within 10 minutes. He helped us with a refi and the process could not have been easier. I tried calling several others but James is the best.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(5 of 5)

Recommended

Tremendous Experience & Great Assistance through the Process

Jenah did a phenomenal job throughout the process. The entire experience was great and highly recommend working with Jenah and her team!

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Loan Officer Review
Loan Officer:
Jenah Rae Rommel

(5 of 5)

Recommended

Great

Very patient and professional. Got it done quickly considering the pandemic. Would recommend to others.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Loan Officer Review
Loan Officer:
Jenah Rae Rommel

(5 of 5)

Recommended

Outstanding!

Jenah was fantastic. She gave me the best rates. I applied with a few different companies and got a rate locked. When the rates dropped after the lock I asked the companies to see if they could lock the lower rate. They didn't even respond. Jenah on the other hand, proactively got me the best rates as the rates were going up and down. Thank you so much Jenah for excellent service and a great overall experience.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Loan Officer Review
Loan Officer:
Jenah Rae Rommel

Loan officer directory

John HamidiCarlsbad, CA

Chris RossSan Diego, CA

Joe VitielloSan Diego, CA

Jenah RommelEagle, ID

Carl SnyderSan Diego, CA

Gilbert RamosSan Diego, CA

Jeff LudlowSan Diego, CA

James RottaSan Diego, CA

Jonathan RhodeSan Diego, CA

Gary ReisdorfSan Diego, CA

Zach AdamsSan Diego, CA

Timothy ParisSan Diego, CA

View All Loan Officers

Thank you for sharing your experience

Here are a few tips for writing a top-notch review for a company in our marketplace:

Do

Describe your experience with this company. Tell us why you chose this company and explain what you liked most and least about it. Expect to see a confirmation screen once you submit your review. Be patient. Your review may take five to eight days to appear on the site.

Don't

Mention other companies. Your review is about this one specifically. None others. Include any personal information, such as your first and last name, email address or phone number. Use profane or offensive language. Keep it clean.

HomePlus Mortgage

Lender Summary

What they're saying

Review Breakdown

Thank you for sharing your experience

Here are a few tips for writing a top-notch review for a company in our marketplace:

Do

Don't

LendingTree Certification:

LendingTree Certification:

Loan Officer Certifications:

HomePlus Mortgage

Review flag confirmation