HomePlus Mortgage

4.9 of 5starsRead Reviews
Recommended 100%

4.9 of 5starsRead Reviews
Recommended 100%

Lender Summary

HomePlus Mortgage - was established in 1999 serving AZ, CA, CO, FL, ID, MT, OR, TX and WA. 

 Mission Statement - To provide our customers with the highest level of customer service and the most competitive mortgage rate and term. 

 • Over 2000 5-star reviews online 
 • No application or rate lock fee 
 • Rate lock / closing costs guaranteed in writing  
• Personal service – one point of contact from start to finish – available nights and weekends  
• Recently named #1 in consumer 5-star reviews on LendingTree

What they're saying

1755 Reviews Ratings & Reviews

(4.9 of 5) 1755 Reviews

Interest Rates

Excellent
Fees & Closing Costs

Excellent
Responsiveness

Excellent
Customer Service

Excellent

Review Breakdown

5 Star

(1685)
4 Star

(37)
3 Star

(9)
2 Star

(11)
1 Star

(13)

Show:
Reviews For:
By:

(5 of 5)

Recommended

Above and beyond

Chris rocks! He was fueled ready to get the work done within the time frame to get our loan approved for our first home!

Closed with Lender:

Yes
Loan Type:

Home Purchase
Review Type:

Lender Review

(5 of 5)

Recommended

Great experience

I chose Homeplus as the rates they offered were highly competitive. I got to work with Chet Borger and I could not be happier. Chet is knowledgeable, effective, really good at answering the questions I had and a very good and timely communicator. I will definitely return to him and Homeplus in the future.

Closed with Lender:

Yes
Loan Type:

Home Purchase
Review Type:

Lender Review

(5 of 5)

Recommended

Efficient and responsive

I had a tight deadline after I had to dropped my previous lender for lack of professionalism and transparency. I had reached out to few lenders, but they couldn't met my deadline or just didn't respond in a timely manner.
In contrast, Jenah was super responsive and ensured me we could met it, which we did even though it was VA loan too! She was transparent throughout the process. I highly recommend her!

Closed with Lender:

Yes
Loan Type:

Home Purchase
Review Type:

Loan Officer Review
Loan Officer:
Jenah Rae Rommel

(5 of 5)

Recommended

Great Experience

Working with Zach was a great experience. He was available anytime to answer our questions on the refi process and went the extra mile to lock in our rate and make sure we closed quickly without delay. I look forward to working with HomePlus again in the future

Closed with Lender:

Yes
Loan Type:

Home Purchase
Review Type:

Lender Review

(5 of 5)

Recommended

Quick and Easy

Process was quick and easy. Zach Adams was responsive and great to work with. Would definitely recommend/use HomePlus in the future.

Closed with Lender:

Yes
Loan Type:

Home Purchase
Review Type:

Lender Review

(5 of 5)

Recommended

Great Experience

Quick and Easy. A pleasant surprise! On the day I applied, they were willing to put out the best rate on ban*****.com* Some of the other self-proclaimed, "bigger and and better" companies, would only offer to try and match, but were unwilling to lead. I'm glad I found Zach Adams and HomePlus Mortgage and would definitely work with them again.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(5 of 5)

Recommended

Quick and Easy!

The entire process was pretty easy, from app to uploading of documents. Zach was very responsive and helpful throughout. His company took the lead and put out a quote for the best rate, and that's what they gave me. Couldn't be more pleased.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Loan Officer Review
Loan Officer:
Zach Adams

(5 of 5)

Recommended

Great experience

I worked with Chuck Crowder and he was great. We refinanced our home and everything went very smoothly, in fact much smoother than when we bought our house the first time. Chuck was very reachable and in fact, he often reminded me of things that needed to be done that I forgot about, which I appreciated so we weren't stuck in limbo for weeks on end. They even sent a notary to our house to sign the documents and didn't make us drive 20 miles out of our way to get it done. I was very happy with the overall experience and would definitely use them again.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(5 of 5)

Recommended

Second home loan

Emily made the entire process very pleasant. Working with Emily and HomePlus Mortgage was very easy and smooth.

Closed with Lender:

Yes
Loan Type:

Home Purchase
Review Type:

Lender Review

(5 of 5)

Recommended

Absolutely Recommend!!!

Chuck Crowder from Homeplus Mortgage is very professional and knowledgeable about the re-fi process. He responded very quickly to questions and concerns that I had before applying (my first time doing a re-fi online!) and was able to quickly offer suggestions and solutions to problems that would come up later during the process. He was able to lock in the best rate possible for me and complete the re-fi within the time I had wished for. Highly recommended!!!

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

Loan officer directory

Jenah RommelEagle, ID

John HamidiCarlsbad, CA

Chris RossSan Diego, CA

Joe VitielloSan Diego, CA

Carl SnyderSan Diego, CA

Zach AdamsSan Diego, CA

Gilbert RamosSan Diego, CA

Jeff LudlowSan Diego, CA

James RottaSan Diego, CA

Timothy ParisSan Diego, CA

Mitchell BrignacSan Diego, CA

Todd HandleySan Diego, CA

View All Loan Officers

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HomePlus Mortgage

Lender Summary

What they're saying

Review Breakdown

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