NMLS# 78669

4.9 of 5stars1522 Reviews

HomePlus Mortgage

  • Recommended Lender
    Recommended 100%
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Lender Summary

HomePlus Mortgage - was established in 1999 serving AZ, CA, CO, FL, ID, MT, OR, TX and WA. 

 Mission Statement - To provide our customers with the highest level of customer service and the most competitive mortgage rate and term. 

 • Over 2000 5-star reviews online 
 • No application or rate lock fee 
 • Rate lock / closing costs guaranteed in writing  
• Personal service – one point of contact from start to finish – available nights and weekends  
• Recently named #1 in consumer 5-star reviews on LendingTree

What they're saying

Ratings & Reviews
1522 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Exceptional Experience

I have done many refi this was by far the easiest and trouble-free experience! The whole process took less than 4 weeks. Jenah was responsive and kept me updated through the process. I would definitely recommend her to my friends and family

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Awesome experience

The entire process was easy. Extremely happy to work with them. Ryan Furgeson was helpful and answered all our questions.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Excellent experience and customer service-James Rotta was GREAT

I worked with James Rotta at HomePlus. When I initially called James about a refinance, I was skeptical due to a series of poor customer service with another lender-that gave me the run around for months and jacking up the rate because they could not manage the volume of work. James explained that he was “no nonsense”, would get the lowest rate possible and a fluid and fast closing/funding. James was incredibly responsive, dependable and competent. He backed up all of his promises and with the greatest of customer services, even responding to my questions on the weekends and often times within minutes. I would say that this has been the best experience I have ever had in refinancing and I have had several. I am 100% satisfied. I would definitely highly recommend James Rotta to anyone one and in fact, I already referred a family member to him. I will call him for my next refinance. If you want “no nonsense” and high-quality customer service-go here.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

HomePlus Mortgage

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