NMLS# 78669

HomePlus Mortgage

Lender Summary

HomePlus Mortgage - was established in 1999 serving AZ, CA, CO, FL, ID, MT, OR, TX and WA. 

 Mission Statement - To provide our customers with the highest level of customer service and the most competitive mortgage rate and term. 

 • Over 2000 5-star reviews online 
 • No application or rate lock fee 
 • Rate lock / closing costs guaranteed in writing  
• Personal service – one point of contact from start to finish – available nights and weekends  
• Recently named #1 in consumer 5-star reviews on LendingTree

What they're saying

Ratings & Reviews
1760 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 4 star reviews | Show all reviews

I will call it an easy going refinance

This are the things i'd like in my refinance
*I did not believe at first( the remaining balance was my loan amount with 8 lenders I talk to, they add around 5k -7k in loan ballance closing cost.) Plus more)
*Every thing was processed in a secure portal
*Loan officer respond to email instanly
* so far the lowest rate i got comparing apple to apple
NOW THE DOWN SIDE
*He doesn't answer call right away, he does in email but you can schedule a call
Over all it was smooth and professional transaction

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

The Process

The overall process was very good. Although when it cam time to sign papers with the notary that was problematic. We only had one possible day to sign papers or there was a chance our rate may go up (3.5%) for 30 years . Our thirty days was almost over. Gilbert was great! knowledgeable, responsive, and friendly. I would recommend Home Plus to anyone!

  • LendingTree Customer:

    Yes

Good experience

Gilbert Ramos would take the time to answer questions and explain the process completely.

  • LendingTree Customer:

    Yes

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

HomePlus Mortgage

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