NMLS# 203765

5.0 of 5stars1453 Reviews

Insight Loans

  • Recommended Lender
    Recommended 100%
Write a Review

Lender Summary

NMLS 203765  

Insight Loans is one of the most well respected mortgage lenders in the United States having won numerous awards including multiple Lending Tree “Top 10 Customer Satisfaction” awards and an “A+” rating with the Better Business Bureau. We separate ourselves from our competition by offering: 

•INDUSTRY LEADING PERSONALIZED SERVICE. Unlike the large national lenders who treat you like a number rather than a person, Insight Loans is a smaller organization that delivers personalized service. 

•YEARS OF EXPERIENCE. Our entire staff averages 15+ years of mortgage experience and has closed over $1 billion in mortgages over their career. 

•EXTREME VALUE. We are small enough to operate efficiently thus passing on the savings to our customers, but large enough to deliver competitive rates with low costs. As a result, we consistently earn business over the large national lenders. Let us show you the Insight Loans difference!

What they're saying

Ratings & Reviews
1453 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 3 star reviews | Show all reviews

Not a great experience for first-time homebuyers

We are first-time home buyers, and so much of this process was new to us. Out mortgage loan broker was friendly and available -- however not informative on some points. (A typical answer that we received to some questions was "this is common to the industry.") We were asked on more than one occasion to sign documents containing a known error. Also, it made us uneasy to send documentation that was needed in the process--personal documents--through unsecured email.

One thing that was especially nerve-wracking, though this was not necessarily the fault of Insight Loans but the lender that had been chosen for us (we don't know) was to be asked to send difficult-to-obtain documents the same day that they were requested. A couple of days' heads up might have been helpful, rather than a last-minute "please send today the following documents..." Overall, not a very pleasant experience, though we did close on time and our mortgage broker was friendly.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

Loan officer directory

×

Thank you for sharing your experience

Here are a few tips for writing a top-notch review for a company in our marketplace:

Do
Don't

Insight Loans

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Insight Loans

Let's answer a few short questions and see what offers Insight Loans and other lenders may have for you.