NMLS# 60134

Intercontinental Capital Group

Lender Summary

Intercontinental Capital Group is a direct lending mortgage bank specializing in home financing for one to four family residential properties.  ICG is comprised of an ambitious, eager, and diverse workforce who is dedicated to custom fit home financing to suit the individual needs of our client. Whether you are looking to purchase a new home or refinance your existing property ICG offers both fixed rate and adjustable rate programs that can help make your dreams a reality.

What they're saying

Ratings & Reviews
3212 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

John Ribbler is completely incompetent and I can't believe ICG actually sent this survey for me to complete. He promised us an interest rate of 2.25% for pur refinance in writing (both on email and on official forms we needed to sign). Several weeks later, he forgot to lock in that rate and it was 2.75% plus we needed to pay points! What a scam! It was a bait and switch. After a ton of effort on our part, we settled for a 2.375% interest rate. He owes us $15,000 over the 30 year life of the loan

  • Loan Type:

    Mortgage
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Total WASTE Of Time !!!!

6-18-2021
Start Refinance 4-9-2021 Ginger Bently, Robert Baird, Aaron Hakola
Approval 5-10-2021
Ended 6-18-2021
Submitted Requested Info.
After Approval
Closed out other applications
Delay,Delay,Delay was contacted Reason For Delays - Gov and the Virus.
Cannot find information, Wrong Information, Need updated information over and over.
Not RECOMMENDED at ALL !!!
Tell the client what is needed and continue to Delay the process until they GIVE UP.
Missed other opportunities Due to NOT PROCESSING the application in a Timely Man nor !!

  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Not really happy with the way closing of my Home Refinance and the whole process was handled by ICG or Jennifer Ceballos.
Sherri Gazzardo (Loan Processor at ICG) was pathetic. Avoid all the stress and save money somewhere else - stay away from Intercontinental Capital Group for any of your Mortgage needs!

  • Loan Type:

    Mortgage
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Loan officer directory

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Intercontinental Capital Group

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Intercontinental Capital Group

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