NMLS# 60134

Intercontinental Capital Group

Lender Summary

Intercontinental Capital Group is a direct lending mortgage bank specializing in home financing for one to four family residential properties.  ICG is comprised of an ambitious, eager, and diverse workforce who is dedicated to custom fit home financing to suit the individual needs of our client. Whether you are looking to purchase a new home or refinance your existing property ICG offers both fixed rate and adjustable rate programs that can help make your dreams a reality.

What they're saying

Ratings & Reviews
3011 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 1 star reviews | Show all reviews

He told us that he could close a mortgage in 60 days and that the average time was 75 days.... in actuality it was only a few days short of 5 months (150 days) to get mortgage... and that is with us basically doing half of the closing documentaion ourselves. He did absolutely nothing to facilitate getting the loan through processing. This company has no sense of urgency and cares less about individual customers.

I would've gotten better terms

This man avoided by all means that I could compare terms with other banks and with my credit score I know that I could have gotten better.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

It took over six months to close a refinance loan! Mr. Ross was completely unavailable for 90% of that time. After the initial consultation with him, he was completely unavailable by telephone or email. I contacted him numerous times pertaining to the status of my loan, and the few times that I could get him to communicate with me, he had multiple excuses as to why my loan had not moved forward. This survey is the first that I’ve heard from him in at least four months.

  • Loan Type:

    Mortgage
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Loan officer directory

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Intercontinental Capital Group

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Intercontinental Capital Group

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