NMLS# 60134

Intercontinental Capital Group

Lender Summary

Intercontinental Capital Group is a direct lending mortgage bank specializing in home financing for one to four family residential properties.  ICG is comprised of an ambitious, eager, and diverse workforce who is dedicated to custom fit home financing to suit the individual needs of our client. Whether you are looking to purchase a new home or refinance your existing property ICG offers both fixed rate and adjustable rate programs that can help make your dreams a reality.

What they're saying

Ratings & Reviews
3011 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 1 star reviews | Show all reviews

Poor communication, terrible follow up. If you like having people you don't know calling you without any notice requesting financial information you'll enjoy this experience. If you enjoy working with people who don't seem to communicate int*********.this ones for you. If you like having to follow up.*.they're probably perfect for you. Finally, if you enjoy sending the same information two and three times..., you'll love this group. It wasn't a good experience for me.

  • Loan Type:

    Mortgage
  • Review Type:

    Loan Officer Review
  • Loan Officer:

This was the worst refinance process I have ever experienced. We started 13OCT2020 it is 04FEB2021 we just got notified from the notary that the title company had not received all of the documentation so they are coming back tonight to finish signing.
I have created a document with every text, email and pictures of phone records to display the incompentecy of this process. I would be happy to share. Noah at one point was so insulting my husband would not let me take his calls.

  • Loan Type:

    Mortgage
  • Review Type:

    Loan Officer Review
  • Loan Officer:

A terrible experience

This loan officer only reached out when they needed something but never gave status updates with delays. Also gave me advice to pay my Mortgage payment late and they would reimburse me for the late fees. When the loan didn't close by the end of the month like they said it would, they withdrew my loan application because I was calling too much to get a status on my Refinance and never reimbursed late fees. They also stated I would receive money at closing due to excess lending credits and then stated 2 months later that they couldn't do that because of laws in my state. When things are not progressing with your loan (Mine was 3 months into the process) you will not hear anything from this person. Be aware of this loan officer.

  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

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Intercontinental Capital Group

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Intercontinental Capital Group

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