loanDepot, LLC

4.3 of 5starsRead Reviews
Recommended 85%

4.3 of 5starsRead Reviews
Recommended 85%

Lender Summary

Now in its second decade, loanDepot is a mortgage industry leader dedicated to creating seamless borrower experiences through its proprietary mello™ technology and mello smartloan™, the industry’s first end-to-end digital mortgage. An innovator since its inception, loanDepot continues to disrupt the lending industry with its focus on technology to deliver personalized experiences to its customers. The Company has funded over $212 billion since its founding in 2010, and currently ranks as the second largest nonbank lender and one of the leading retail mortgage lenders in the U.S. 
NMLS #174457

What they're saying

5192 Reviews Ratings & Reviews

(4.3 of 5) 5192 Reviews

Interest Rates

Excellent
Fees & Closing Costs

Excellent
Responsiveness

Excellent
Customer Service

Excellent

Review Breakdown

5 Star

(3753)
4 Star

(589)
3 Star

(98)
2 Star

(104)
1 Star

(648)

Show:
Reviews For:
By:

(5 of 5)

Recommended

It was great experience..

They answered all my questions. This is very important!!. I always got a reply to my questions. Laon office (Ana Melgoza) was eazy to work with. thank you Loan Depot.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(5 of 5)

Recommended

It was a good experience overall.

The process was smooth. My experience was a pleasant one. Very happy I chose this company. I highly recommend you to try them out.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(5 of 5)

Recommended

Wonderful Experience

Art Goldman with Loan Depot in Lexington, Kentucky is one of my preferred mortgage contacts as an Independent Real Estate Broker. I will never hesitate to refer him to be a trusted advisor to any of my clients.

Closed with Lender:

Yes
Loan Type:

Home Purchase
Review Type:

Lender Review

(5 of 5)

Recommended

Superior home buyer experience

We went with loanDepot from a recommendation and couldn't be happier that we did. The entire process went very smoothly. In particular, the team guided us through the complex transaction with professional insight, excellent communications, and a personal touch that far exceeded our expectations. Would recommend this team in Salem, OR without hesitation!

Closed with Lender:

Yes
Loan Type:

Home Purchase
Review Type:

Lender Review

(5 of 5)

Recommended

Excellent

Very professional. Excellent communication. Great products. Would definitely recommend. Loan processed quickly.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(5 of 5)

Recommended

it was a good experience

I want to write a lot, but firstly, I need to say thank you to our loan officer Daniel Kruse, he was very comfortable to work with, very knowledgeable to explain everything to me. I was skeptical and had shopped around but with Loandepot, we believe We got a good rate, terms and a very competitive deal. Mahalo.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(5 of 5)

Recommended

Awesome and stress free

Sho was a very knowledgeable agent with the desire to meet all our needs and was aways available for questions in a timely fashion. His costumer service was definitely impeccable and appreciated. We liked Sho’s attention to detail that I recommended his service to my brother and nephew and so far has the same results that I received .

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Loan Officer Review
Loan Officer:
Shoaib Khan Ayub

(5 of 5)

Recommended

Excellent service

Process was easy to maneuver and Loan Officer very thorough and provided great customer service. Loan Depot is as the advertisements on TV - a great experience and so willing to work with you.

Loan Type:

Refinance
Review Type:

Lender Review

(5 of 5)

Recommended

What a GREAT EXPERIENCE!

From beginning to end, our experience has been SPECTACULAR! I highly recommend that you consider loanDepot for your mortgage needs. The representative who handled our needs was available as early as 7am as late as 10pm and he spoke with us during his vacation. Unbelievable customer service.

Closed with Lender:

Yes
Loan Type:

Home Purchase
Review Type:

Lender Review

(1 of 5)

It was the worst experience with a loan company that I have ever had>

What took 12 weeks should have been completed in 4 or 5.With every delay they took more of the money to be given to me. The amount first promised was almost $2,000.00, it ended up as $116. The initial starter of the loan was name Dan. He did an outstanding job in every way, After the hand off to the loan officer the level of service went very sour. Communication was just short of non existent. Call backs were few and far between. Questions were left unanswered several times, I had to contact Dan to get an idea of what was going on. The loan officer"s boss was almost as bad. I sent emails to the main office and got no responses from them. What a way to treat a customer.

Closed with Lender:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

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loanDepot, LLC

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