NMLS# 174457

loanDepot, LLC

Lender Summary

Now in its second decade, loanDepot is a mortgage industry leader dedicated to creating seamless borrower experiences through its proprietary mello™ technology and mello smartloan™, the industry’s first end-to-end digital mortgage. An innovator since its inception, loanDepot continues to disrupt the lending industry with its focus on technology to deliver personalized experiences to its customers. The Company has funded over $212 billion since its founding in 2010, and currently ranks as the second largest nonbank lender and one of the leading retail mortgage lenders in the U.S. 
NMLS #174457

What they're saying

Ratings & Reviews
6345 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Great experience

The process was very easy and quick. Very caring, patient and helpful group of people. They know how to get the job done!

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Katie Pelchar is the best!

I highly highly recommend Katie for all your home financing needs. Recently my husband and I were in the process of purchasing a home in CA. Originally we had been strong armed into using a different lender and boy was that a mistake. The other loan services had our information for 3 weeks and could not get us approved by and underwriter. The sellers of our home were 3 days from pulling out of our deal, which would have meant us losing 20k. Katie stepped in at the 11th hour, got us conditionally approved by an underwriter in less than 48 hours and saved our deal! Katie kept us informed about the process and all of our options along the way. If I had questions she got right back to me with a response. She made the process of buying a home quick, easy and enjoyable. I cannot thank Katie enough for her hard work! I will never work with any other loan servicer, katie is the best!

  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

Best experience ever

Outstanding communication.
Efficient underwriting.
Made the process hassle free. Closed without a hitch.

  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

Loan officer directory

×

Thank you for sharing your experience

Here are a few tips for writing a top-notch review for a company in our marketplace:

Do
Don't

loanDepot, LLC

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

loanDepot, LLC

Let's answer a few short questions and see what offers loanDepot, LLC and other lenders may have for you.