Now in its second decade, loanDepot is a mortgage industry leader dedicated to creating seamless borrower experiences through its proprietary mello™ technology and mello smartloan™, the industry’s first end-to-end digital mortgage. An innovator since its inception, loanDepot continues to disrupt the lending industry with its focus on technology to deliver personalized experiences to its customers. The Company has funded over $212 billion since its founding in 2010, and currently ranks as the second largest nonbank lender and one of the leading retail mortgage lenders in the U.S. NMLS #174457
My rate wasn’t locked on time
The experience was very different than other companies, I requested a locked rate and it wasn’t done so I had to page extract to buy down the rate which should have been on loans depot to take care of.
Turned Into A BAD Experience
Process was easy but they are too aggressive and pushy for my taste. Took money from my account after I asked them NOT To!
Took too long and cost changed
Despite my excellent credit and a relatively simple refinance transaction, this loan took more than 3 months to close. Underwriting was very slow and they kept requesting more and more information. I understand the underwriting process and the detail it takes for diligence but this was way too long. The second big problem was being sent multiple loan estimates, each with an escalating discount point cost. The discount point cost doubled with no explanation, until I complained and the points cost ended up being close (but not the same) as my original quote. It is my understanding that the discount point cost (if purchased) is part of the loan term and cannot be changed. The numbers were never explained to me and I was only told that they would fix the discount point rate. One needs to be very diligent in reviewing loan estimates before closing. I ended up paying a little more than originally quoted on points but I was just ready to get the closing done and move on.
Closed with Lender:
Loan officer directory
Sammy LopezIrvine, CA
Fernando ArboledaSherman Oaks, CA
Chris BongirnoFoothill Ranch, CA
Justin NgoIrvine, CA
Darren PomponioLarkspur, CA
Ben YostDenver, CO
Alvin JamiesonStockbridge, GA
Lili KhasheTustin, CA
Irene SlovinMiramar, FL
Ashley NettleshipKaty, TX
Matt MathenySchaumburg, IL
Gerald MeloniFoothill Ranch, CA