NMLS# 174457

4.4 of 5stars3708 Reviews

loanDepot, LLC

  • Recommended Lender
    Recommended 89%
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Lender Summary

Now in its second decade, loanDepot is a mortgage industry leader dedicated to creating seamless borrower experiences through its proprietary mello™ technology and mello smartloan™, the industry’s first end-to-end digital mortgage. An innovator since its inception, loanDepot continues to disrupt the lending industry with its focus on technology to deliver personalized experiences to its customers. The Company has funded over $212 billion since its founding in 2010, and currently ranks as the second largest nonbank lender and one of the leading retail mortgage lenders in the U.S. 
NMLS #174457

What they're saying

Ratings & Reviews
3708 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 2 star reviews | Show all reviews

Loan Depot did not match competitor rates or cost

The loan process took very long. Almost a month. I had to keep emailing for updates. I was able to find a lower rate with less cost. But Loan Depot would not match it. Ended up closing the refinance even though I paid almost 9k in additional loan cost. BE CAREFUL WHEN THEY SELL YOU POINTS ON THE LOAN. Its a scam. You can find better rates with other lenders. And always apply with two or three lenders to get the best rate. I fell victim to not following my gut.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Not the answer we asked for.

Went through the entire loan process, asked for 60K cashout. Final tally was 106K with $8,100 in fees and $601 cash to consumer. Spend 8100 to get 600...??? How stupid do you think people are?

  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Not for Retired Borrowers

Rates and points are very competitive. On-line process is efficient and easy to use. Howeve, IRA distributions are discounted in the income analysis as they are discretionary making it difficult or impossible for retirees to qualify. This is even with a required minimum distribution

  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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