NMLS# 174457

loanDepot, LLC

Lender Summary

Now in its second decade, loanDepot is a mortgage industry leader dedicated to creating seamless borrower experiences through its proprietary mello™ technology and mello smartloan™, the industry’s first end-to-end digital mortgage. An innovator since its inception, loanDepot continues to disrupt the lending industry with its focus on technology to deliver personalized experiences to its customers. The Company has funded over $212 billion since its founding in 2010, and currently ranks as the second largest nonbank lender and one of the leading retail mortgage lenders in the U.S. 
NMLS #174457

What they're saying

Ratings & Reviews
5344 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 4 star reviews | Show all reviews

It took too long from application submission to close

The financial terms were competitive. The Loan Depot people I dealt with were very helpful, especially in dealing with an ethical issue.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Refinance Loan

The process was easy but it did take a bit longer than expected. Overall good experience and good rate.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Detailed work

Chuck Nance was great with keeping us informed about any changes while we were refinancing our line of credit. Any changes to be made, he'd either call or email us before he made the next step. The only minus I can give is the closing costs are rather steep and mainly have underwriters come up with a different way to refinance if a home is in a trust without the trust being affected by the refinance. The plus is we will get to pay off our line of credit much faster than if we had gone with a bank which means paying down debt a lot faster thanks!

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Equity Loan or Line of Credit
  • Review Type:

    Lender Review

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loanDepot, LLC

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

loanDepot, LLC

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