NMLS# 174457

loanDepot, LLC

Lender Summary

Now in its second decade, loanDepot is a mortgage industry leader dedicated to creating seamless borrower experiences through its proprietary mello™ technology and mello smartloan™, the industry’s first end-to-end digital mortgage. An innovator since its inception, loanDepot continues to disrupt the lending industry with its focus on technology to deliver personalized experiences to its customers. The Company has funded over $212 billion since its founding in 2010, and currently ranks as the second largest nonbank lender and one of the leading retail mortgage lenders in the U.S. 
NMLS #174457

What they're saying

Ratings & Reviews
5344 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Very pushy

he loan officer I worked with was exceptionally pushy and became unresponsive when I expressed interest in a product other than the one he was pushing. Despite the fact that I was clear about when I was available, I received numerous calls each day disrupting my work day. I requested a loan estimate for a 30 yr fixed loan multiple times and kept getting the runaround until I finally just decided to pursue another lender.

  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Solid Team - Quick Action - Jumbo loan - Low Rate

The loan agent (Amber) worked with us tirelessly at any time of the day and available 24x7 for any questions. Loan Depot got us the best rate (compared with 4-5 others) and also helped us navigate tough corners through the process with smart ideas and out of box thinking.
Would like to mention Amber (our loan agent), she is a super-human of the sorts with quick off the back calculations and tools that helped us made quick decisions with all options presented in easy-to-understand terms.
The online tool and processes are so streamlined that you feel safe in the professional hands of the LoanDepot team.
Thanks again for getting us the dream home in this competitive market with your swift movement and solid work ethics!

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

Smooth Sailing

My experience was so easy from the first phone call to the last call. They kept checking to make sure I had no problems and understand what I was going through. I would recommend the company to anyone looking to refinance.

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loanDepot, LLC

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

loanDepot, LLC

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