NMLS# 174457

4.4 of 5stars3708 Reviews

loanDepot, LLC

  • Recommended Lender
    Recommended 89%
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Lender Summary

Now in its second decade, loanDepot is a mortgage industry leader dedicated to creating seamless borrower experiences through its proprietary mello™ technology and mello smartloan™, the industry’s first end-to-end digital mortgage. An innovator since its inception, loanDepot continues to disrupt the lending industry with its focus on technology to deliver personalized experiences to its customers. The Company has funded over $212 billion since its founding in 2010, and currently ranks as the second largest nonbank lender and one of the leading retail mortgage lenders in the U.S. 
NMLS #174457

What they're saying

Ratings & Reviews
3708 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Great experience

Everyone was very professional and helpful. It was a great experience and glad we did it. I would highly recommend the company.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Exceeded my expectations in these trying times

They were appropriately aggressive in tying to win my business. Both the lead agent and transctional leader were responsive. Additionally the overall process was fairly streamlined. They sent someone out to do the closing that was very accommodating.
One knock was that it seems like after closing they have this process of moving your loan after the first month to a different servicing center and it ends up taking a little more time. I would also share that their process is not to disclose aggressive pricing over the web. The initial experience isn't all that web centric but in the end I got a much better rate so I would highly encourage you to give them a chance.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

I had a good overall experience

Everyone I dealt with at Loan Depot was professional. They promptly responded to emails and questions. The terms offered were great and the overall process was as painless as it can be. They sent someone by my home to sign all of the paperwork. Everything else was completed online or over the phone.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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