NMLS# 174457

loanDepot, LLC

Lender Summary 

Now in its second decade, loanDepot is a mortgage industry leader dedicated to creating seamless borrower experiences through its proprietary mello™ technology and mello smartloan™, the industry’s first end-to-end digital mortgage. An innovator since its inception, loanDepot continues to disrupt the lending industry with its focus on technology to deliver personalized experiences to its customers. The Company has funded over $212 billion since its founding in 2010, and currently ranks as the second largest nonbank lender and one of the leading retail mortgage lenders in the U.S. 
NMLS #174457

What they're saying

Ratings & Reviews
6257 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

(5 of 5)
Recommended

Great Experience!

I experienced a great 2-person team of support. The initial contact remained connected through my entire process to closing. They were very responsive to every inquiry I made. Job well done!

  • Closed with Lender:

    Yes

  • Loan Type:

    Refinance

  • Review Type:

    Lender Review
(5 of 5)
Recommended

Shoaib is great to work with!

I've closed multiple loans with Shoaib and Loan Depot and continue to work with Shoaib. Shoaib works hard to understand his customers needs and recommend this best product that fits those needs. I will continue to work with Shoaib in the future!!

  • Closed with Lender:

    Yes

  • Loan Type:

    Home Purchase

  • Review Type:

    Loan Officer Review

  • Loan Officer:

    Shoaib Khan Ayub
(1 of 5)

Terrible

Too over two months for a refi. They charged more for closing than they said it would be. Wanted so much information. More of a hassle than any other lender. Surprised they didn’t want to know what color underwear my first born wears. I even considered canceling

  • Closed with Lender:

    Yes

  • Loan Type:

    Refinance

  • Review Type:

    Lender Review

Loan officer directory

Shoaib Ayub

Shoaib AyubChandler, AZ

 Sammy Lopez

Sammy LopezIrvine, CA

 Dennis Giakos

Dennis GiakosIrvine, CA

 Justin Ngo

Justin NgoIrvine, CA

 Fernando Arboleda

Fernando ArboledaSherman Oaks, CA

 Joseph Prizner

Joseph PriznerScottsdale, AZ

 Chris Bongirno

Chris BongirnoFoothill Ranch, CA

 Sam Alhumdi

Sam AlhumdiSouthfield, MI

 Jon Nichols

Jon NicholsSan Antonio, TX

 Irene Slovin

Irene SlovinMiramar, FL

 Matt Matheny

Matt MathenySchaumburg, IL

 Lili Khashe

Lili KhasheTustin, CA
View All Loan Officers
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loanDepot, LLC

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

loanDepot, LLC

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