Now in its second decade, loanDepot is a mortgage industry leader dedicated to creating seamless borrower experiences through its proprietary mello™ technology and mello smartloan™, the industry’s first end-to-end digital mortgage. An innovator since its inception, loanDepot continues to disrupt the lending industry with its focus on technology to deliver personalized experiences to its customers. The Company has funded over $212 billion since its founding in 2010, and currently ranks as the second largest nonbank lender and one of the leading retail mortgage lenders in the U.S. NMLS #174457
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I reached out for information about a Home Equity Loan as part of a larger attempt to identify what my options were for using my home equity to restructure some debt from a recent divorce. While the Customer Service Representative was polite and attempted to do the best she could, her Supervisor insisted the LoanDepot would not provide any estimates without my being prepared to execute a loan agreement on my property at the time of my call. Even after I explained that I was trying to acquire the information I needed in order to determine if a home equity loan was the right option for me, she informed me that her company would not allow her to proceed with the discussion but that I should feel free to call back when I'm ready to apply for a loan - which, of course, I can't do because I won't apply for a loan without knowing what the implications of that loan might be.
Extremely condescending. Told me I needed to have the interest rates explained to me.
Runmycreditreportwithout my approval
The Financial Senior Agent was not satisfied with LendingTree profile
he ended running my credit report by requesting the last four number of
my social security number according to him to verify it was me.
i will never recommend or obtain a LoanDepot Loan.
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