NMLS# 174457

loanDepot, LLC

Lender Summary

Now in its second decade, loanDepot is a mortgage industry leader dedicated to creating seamless borrower experiences through its proprietary mello™ technology and mello smartloan™, the industry’s first end-to-end digital mortgage. An innovator since its inception, loanDepot continues to disrupt the lending industry with its focus on technology to deliver personalized experiences to its customers. The Company has funded over $212 billion since its founding in 2010, and currently ranks as the second largest nonbank lender and one of the leading retail mortgage lenders in the U.S. 
NMLS #174457

What they're saying

Ratings & Reviews
6426 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Loan depot gave me what I needed

Initially, I was a little suspect because of the reviews. After going through the good and the bad, I presented the bad to my lending office Justin Lehman. He provided an answer to all of my questions, he didn’t skip over or deflect, and that gave me more confidence in the process.

Everyone was extremely responsive, tactful, and timely. I honestly did not have to lift a finger. While the rates are high, that’s the price you have to pay when you’re credit is trash and you’re in debt that seems never ending. Loan depot knows their rates are high, so they even suggested refi later (which I will plan to do). For now, it feels good to have my debt paid off. Paying a slightly higher mortgage for further debt relief is worth it.

I will say quicken loans harassed me and when I asked about their opinion on loan depot, the representative said “I never heard of them.”

Good service for those with bad credit.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Home Equity Loan or Line of Credit
  • Review Type:

    Lender Review

Very Helpful Lending and Loan Officers

Eric and Manuel kept in touch and were always polite and professional. They explained the steps I needed to take so that I could do things on the computer. The whole process was done quickly and efficiently!

  • LendingTree Customer:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Thanks Eric

He talked me through all the steps on the computer. I got a great rate, better than all three of the rates I consolidated. And closed ahead of the date that was set.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Loan officer directory

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loanDepot, LLC

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

loanDepot, LLC

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