loanDepot, LLC

4.3 of 5starsRead Reviews
Recommended 85%

4.3 of 5starsRead Reviews
Recommended 85%

Lender Summary

Now in its second decade, loanDepot is a mortgage industry leader dedicated to creating seamless borrower experiences through its proprietary mello™ technology and mello smartloan™, the industry’s first end-to-end digital mortgage. An innovator since its inception, loanDepot continues to disrupt the lending industry with its focus on technology to deliver personalized experiences to its customers. The Company has funded over $212 billion since its founding in 2010, and currently ranks as the second largest nonbank lender and one of the leading retail mortgage lenders in the U.S. 
NMLS #174457

What they're saying

6256 Reviews Ratings & Reviews

(4.3 of 5) 6256 Reviews

Interest Rates

Excellent
Fees & Closing Costs

Excellent
Responsiveness

Excellent
Customer Service

Excellent

Review Breakdown

5 Star

(4646)
4 Star

(612)
3 Star

(109)
2 Star

(115)
1 Star

(774)

Show:
Reviews For:
By:

(4 of 5)

Recommended

Took a while for funding

Took a lot longer than I anticipated but all worked out in the end. So far so good!!

LendingTree Customer:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(5 of 5)

Recommended

Great Experience from beginning to end!

Both agents I worked with were knowledgeable and helpful. They answered questions very quickly and returned my calls within a matter of minutes. I would work with them again!

LendingTree Customer:

Yes
Loan Type:

Home Equity Loan or Line of Credit
Review Type:

Lender Review

(5 of 5)

Recommended

Easy loan

From the beginning Adam Villanueva listed to my needs and concerns, kept me informed of documents required, progress of the loan process as did his ass******.Could not have gone any more smoothly.

LendingTree Customer:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(4 of 5)

Recommended

Roland Sr.

This lender worked hard to get what I asked for.

LendingTree Customer:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(5 of 5)

Recommended

Katherine Seach is amazing.

Katherine was amazing at working with me to make sure I had all of the information and she was also a cheerleader when she needed to be. Buying a house is extremely stressful and expensive, and though she couldn't do anything about the expense, she made everything much, much less stressful.

LendingTree Customer:

Yes
Loan Type:

Home Purchase
Review Type:

Loan Officer Review
Loan Officer:
Katherine Ann Seach

(5 of 5)

Recommended

Fast close and already living here!

I have great credit, but my husband's credit isn't so great. Even so, we were able to get into an amazing house with a fair interest rate, and way, way less time than it would have taken several other companies we spoke to. We closed 5 weeks after choosing the house! I was very pleased with my loan team, who stayed in constant contact with me so that I could easily send off anything they needed, whether it was a copy of a letter from my new boss to bank statements. They also stayed in constant contact with my realtor, so that she always knew what was going on. I'm very grateful for my new house.

LendingTree Customer:

Yes
Loan Type:

Home Purchase
Review Type:

Lender Review

(5 of 5)

Recommended

Don't Let the Name Fool You

I was initially skeptical of this company because of the name. LoanDepot is just not a great name for a loan company; however, I was pleasantly surprised by my experience.

I worked with LoanDepot as well as another large loan company at the same time and then moved to LoanDepot after receiving a slightly better rate.

Customer Service was the highlight of my experience. As a person who receives near-constant emails all day that need answering, I know how difficult it can be to appear always available. LoanDepot's employees do appear to be available all the time. I received answers to my calls and emails within minutes every single time.

LendingTree Customer:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(4 of 5)

Recommended

Thank you

All in all the process was good. Good points: Great rate and ease of the portal to exchange information. Bad points: Communication between the sales side of the business and the processing side of the business not always in sync. Suggestions: On the portal, it shows what documentation that is needed, but as documents get processed it only shows as under review. I think it would be smart to outline all activities through the refi process. Make it visual to the customer for all actions depending on the type of loan.

LendingTree Customer:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(4 of 5)

Recommended

satisfied

I was very satisfied with the loan could not get enough money to pay of all my debt. because I had a manufactured home but I do have more money to pay all the debt I have monthly.

LendingTree Customer:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(5 of 5)

Recommended

Thanks Loan Depot!

Great staff and easy to have business with them. I am glad that I made a decision to switch my mortgage with Loan Depot. I highly recommend Loan Depot. They listen to us and find the best way to help us.

LendingTree Customer:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

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loanDepot, LLC

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