NMLS# 174457

loanDepot, LLC

Lender Summary

Now in its second decade, loanDepot is a mortgage industry leader dedicated to creating seamless borrower experiences through its proprietary mello™ technology and mello smartloan™, the industry’s first end-to-end digital mortgage. An innovator since its inception, loanDepot continues to disrupt the lending industry with its focus on technology to deliver personalized experiences to its customers. The Company has funded over $212 billion since its founding in 2010, and currently ranks as the second largest nonbank lender and one of the leading retail mortgage lenders in the U.S. 
NMLS #174457

What they're saying

Ratings & Reviews
6417 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

I love these people!

My loan was very complex and my Loan Depot team went the whole 9 yards, for the first down and secured my loan! They've got a customer for life and I'll refer anyone and everyone I know who needs any type of home loan.

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Equity Loan or Line of Credit
  • Review Type:

    Lender Review

Second Loan!

They are almost paperless, based out of the West. All that sun and great food makes them energetic, proactive and good humored. They are compartmentalized, each Team member has a specialty. Jason got me locked in a great rate days before Feds did their 1.5% increase! Then Brandon reviewed all Documents on line, reviewed any deliverables, sent my Appraisal and Notary contacts…they make it as easy as they can. Including doing a soft Credit check to make sure they can help you. As an ex California girl they speak my language. I wish they’d find one or two more ways to reward retuning Customers regarding Closing Costs, but they are a Business. They do waive Appraisal Fee’s, repeat customer and rules). I recommend them and if rates ever go down (?) I would refi again!

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

smooth sailing to the finish line

As a first-time home buyer, I reached out to NJHMFA Homebuyer Referrals for recommendations. They provided a short list of lenders participating in the program in Bergen county, NJ. A contact at LoanDepot was one of them. I also researched reputable lenders and filled out some short applications with a few clicks. The same contact at LoanDepot was the first one to reach out to me. The stars aligned! Her voice was soothing and patient. She did not rush answering my questions, and explained everything thoroughly. Easy web-based application (as it should be in the 21th century), and documentation exchange and e-signing followed.
Under the pressure of my friends, I briefly checked out other lenders, but not only they quoted a higher interest rate, but I also felt the sales pressure from a banking giant or two. I was happy to return to my first choice with LoanDepot.
My contact explained to me the housing market history and current conditions, prospects for the future, and provided statistical data on "the cost of waiting" as well as personalized charts outlining the benefits of home ownership.
I entered one contract and got out after a low appraisal. I learned so much from this team. Eventually, my ideal home found me, and I closed on the last day of my rate lock. The LoanDepot team acted very professionally and patiently and held my hand all the way to the finish line.
I highly recommend LoanDepot to my friends. I will return to LoanDepot for my next real estate project and for refinancing once the rates go down.

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

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loanDepot, LLC

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

loanDepot, LLC

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