NMLS# 174457

loanDepot, LLC

Lender Summary

Now in its second decade, loanDepot is a mortgage industry leader dedicated to creating seamless borrower experiences through its proprietary mello™ technology and mello smartloan™, the industry’s first end-to-end digital mortgage. An innovator since its inception, loanDepot continues to disrupt the lending industry with its focus on technology to deliver personalized experiences to its customers. The Company has funded over $212 billion since its founding in 2010, and currently ranks as the second largest nonbank lender and one of the leading retail mortgage lenders in the U.S. 
NMLS #174457

What they're saying

Ratings & Reviews
6487 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Completely Satisfied

From my very first contact with Mr. David Madrid, I was made to feel there was a genuine interest in my needs. As the process proceeded there were constant recommendation and adjustments made to my benefit. Once the loan details were finalized, I was introduced to another loan specialist to take me through the final processing. Even at this point I could rely on both to keep me informed of the progress. I have gone through several internet mortgage loans and refinanced. Loan Depot was as pleasant as any. Extremely satisfied with the expedited time frame and the end result!

We sincerely appreciate your business. Thank you for selecting us!
  • LendingTree Customer:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Loan Officer was Great

Loan officer was excellent. Her name is Lindsay Floth. Escrow company was so so. They sent out the wrong docs to be signed and then the process people made a huge mistake which caused our loan to fund late. It did not cause any harm to the loan. Truth be told it was escrow's fault to begin with. But, I would use the same loan officer in a heart beat when she found out about the issue she made sure it was fixed. We have refinanced with her on two occasions I chalk this last time up to a aberration. I like loan depot and Plan to use her for another financing in 2017 for a different house.

We sincerely appreciate your business. Thank you for selecting us!
  • LendingTree Customer:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Great service

She was awesome!

  • LendingTree Customer:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Loan Officer Review
  • Loan Officer:

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loanDepot, LLC

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

loanDepot, LLC

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