NMLS# 174457

loanDepot, LLC

Lender Summary

Now in its second decade, loanDepot is a mortgage industry leader dedicated to creating seamless borrower experiences through its proprietary mello™ technology and mello smartloan™, the industry’s first end-to-end digital mortgage. An innovator since its inception, loanDepot continues to disrupt the lending industry with its focus on technology to deliver personalized experiences to its customers. The Company has funded over $212 billion since its founding in 2010, and currently ranks as the second largest nonbank lender and one of the leading retail mortgage lenders in the U.S. 
NMLS #174457

What they're saying

Ratings & Reviews
5344 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Loan Depot can't handle the basics.

I refinanced with Loan Depot in April 2015. They screwed up my homeowners policy by prematurely assigning themselves as the mortgage lender 6 weeks prior to closing. They failed to contact my county auditor to handle property taxes from my escrow account. My property tax bill was sent directly to me. I called Loan Depot and faxed the property tax bill to them. They failed to pay my property tax bill from the escrow account. I received a second property tax bill with penalties assessed. I faxed the bill to Loan Depot and denied ever receiving the first bill I sent them. THESE PEOPLE ARE HORRIBLE!

  • LendingTree Customer:

    Yes

MRS

A VERY PLEASANT EXPERIENCE TO WORK WITH MATTHEW .
HE IS VERY EFFICIENT IN SECURING THE MORTGAGE IN A VERY TIMELY MANNER.

Honesty is the best policy

Steve Lopez was my loan agent I highly recommend dealing with him and no I'm not a friend just a very happy home owner so take it for what ya like. Very happy personally
Ty Steve

  • LendingTree Customer:

    Yes

Loan officer directory

×

Thank you for sharing your experience

Here are a few tips for writing a top-notch review for a company in our marketplace:

Do
Don't

loanDepot, LLC

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

loanDepot, LLC

Let's answer a few short questions and see what offers loanDepot, LLC and other lenders may have for you.