NMLS# 174457

loanDepot, LLC

Lender Summary

Now in its second decade, loanDepot is a mortgage industry leader dedicated to creating seamless borrower experiences through its proprietary mello™ technology and mello smartloan™, the industry’s first end-to-end digital mortgage. An innovator since its inception, loanDepot continues to disrupt the lending industry with its focus on technology to deliver personalized experiences to its customers. The Company has funded over $212 billion since its founding in 2010, and currently ranks as the second largest nonbank lender and one of the leading retail mortgage lenders in the U.S. 
NMLS #174457

What they're saying

Ratings & Reviews
5553 Reviews
  • Interest Rates
  • Fees & Closing Costs
  • Responsiveness
  • Customer Service

Review Breakdown


Matt said he could get it done when know one else would try because I'm self employed and he did!

Only took 3 weeks

I'm writing this because I read some bad reviews that made me initially hesitant, but I'm glad I went with them. I first chose them March 7th and the loan officially funded March 28th. I was hoping it would take less than a month so I didn't have to pay any more of my currently payments and they made it happen. I responded to everything they asked for either the same day or next day. That was key.

  • LendingTree Customer:


Awful Customer Service

So after all the work to get the papers submitted and the prepay of the appraisal, our loan application was to be funded and the Senior Loan Processor KIM UNG said there was a problem. Then we got a call from our mortgage banker BRIAN MORRIS and he said, ON THE DAY WE WERE TO CLOSE, that they could not payoff the balance of the second because it was a HELOC loan. So we were out the $450 for the appraisal, and received an official letter of denial because this lender has inexperienced mortgage bankers working for it. No offer of refund, just 'I really tried to get that refunded" was all we got. If you choose to use this company, BEWARE.

  • LendingTree Customer:


Loan officer directory


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loanDepot, LLC

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

loanDepot, LLC

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