NMLS# 174457

loanDepot, LLC

Lender Summary

Now in its second decade, loanDepot is a mortgage industry leader dedicated to creating seamless borrower experiences through its proprietary mello™ technology and mello smartloan™, the industry’s first end-to-end digital mortgage. An innovator since its inception, loanDepot continues to disrupt the lending industry with its focus on technology to deliver personalized experiences to its customers. The Company has funded over $212 billion since its founding in 2010, and currently ranks as the second largest nonbank lender and one of the leading retail mortgage lenders in the U.S. 
NMLS #174457

What they're saying

Ratings & Reviews
5765 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Of Little Help....

I called in, with a solid credit score of 740+, a DTI ratio of 33, and an investment property with a current rate of 5.875%, and 73% LTV that I was hoping to work with Loan Depot on for a refinance.

I'd love to tell you how it went, but when I finally got to the loan representative with Loan Depot, Steven, he was quick to tell me that Loan Depot could not help me without combining my primary loan with the HELOC that I also have on this home. At that time, I said that this would put me back into Mortgage insurance, and that I wasn't sure that was a good idea. Before I could ask if there wee any additional options, Steven agreed with me about the PMI, and hung up.

I really feel like I dodged a bullet here. If Loan Depot treats it's potential customers with such haste, I can't imagine how they would treat a customer that they already have.

Steer clear!

  • LendingTree Customer:

    Yes

Gloria Rico

Gloria has done a wonderful job. She kept me informed the whole transaction.

  • LendingTree Customer:

    Yes

matt

Matt said he could get it done when know one else would try because I'm self employed and he did!

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loanDepot, LLC

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

loanDepot, LLC

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