NMLS# 174457

loanDepot, LLC

Lender Summary

Now in its second decade, loanDepot is a mortgage industry leader dedicated to creating seamless borrower experiences through its proprietary mello™ technology and mello smartloan™, the industry’s first end-to-end digital mortgage. An innovator since its inception, loanDepot continues to disrupt the lending industry with its focus on technology to deliver personalized experiences to its customers. The Company has funded over $212 billion since its founding in 2010, and currently ranks as the second largest nonbank lender and one of the leading retail mortgage lenders in the U.S. 
NMLS #174457

What they're saying

Ratings & Reviews
5765 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

I would not trust them

Not straight. Difficult to work with. Do not get a good feel at all. Will not recommend to anyone.

  • LendingTree Customer:

    Yes

Great Experience

Easiest refinance EVER! And it truly was no points and no closing costs. The staff were fantastic and the whole process was surprising painless. I will use them for my next ref********.if rates ever go lower than they are now!!

  • LendingTree Customer:

    Yes

Smooth refi

I'm by nature a very suspicious person, so after hearing the initial quote (which sounded great) I probably got on my loan officer's nerves to constantly reassure me that there were no hidden fees or rate changes or anything that would pop up last minute. There was none of that. The entire transaction was extremely smooth. We closed the refi in the time frame they had told me up front, and the loan officer was in touch via email throughout the entire process.

We are now saving $500 a month, and are very happy to have done this refi. Loan Depot beat the rate of my previous bank by almost a percentage point.

To all those out there that write negative reviews because your appraisal did not come in as hoped for and it makes the refi deal blow up: you need to understand your market, and you need to understand that the lender has no control over how the appraisal comes in. Be realistic in the first place, and you won't run into problems.

  • LendingTree Customer:

    Yes

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loanDepot, LLC

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

loanDepot, LLC

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