loanDepot, LLC

4.3 of 5starsRead Reviews
Recommended 85%

4.3 of 5starsRead Reviews
Recommended 85%

Lender Summary

Now in its second decade, loanDepot is a mortgage industry leader dedicated to creating seamless borrower experiences through its proprietary mello™ technology and mello smartloan™, the industry’s first end-to-end digital mortgage. An innovator since its inception, loanDepot continues to disrupt the lending industry with its focus on technology to deliver personalized experiences to its customers. The Company has funded over $212 billion since its founding in 2010, and currently ranks as the second largest nonbank lender and one of the leading retail mortgage lenders in the U.S. 
NMLS #174457

What they're saying

6345 Reviews Ratings & Reviews

(4.3 of 5) 6345 Reviews

Interest Rates

Excellent
Fees & Closing Costs

Excellent
Responsiveness

Excellent
Customer Service

Excellent

Review Breakdown

5 Star

(4717)
4 Star

(615)
3 Star

(109)
2 Star

(117)
1 Star

(787)

Show:
Reviews For:
By:

(4 of 5)

Recommended

2015 refi

Refinance of my current home was fast and efficient.

loanDepot, LLC Response

Thank you for this review.

LendingTree Customer:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(3 of 5)

Recommended

ehhh

My refinancing to way to long they promised 15 days and it took 45 days. They told me that new loan processing is more important then refinance loans. Then they screwed the closing paperwork up by having the wrong name on it??? Really???

loanDepot, LLC Response

We sincerely apologize that your experience with loanDepot has been anything less than satisfactory. To further address your concerns, please reach out to loanDepot's Customer Care department at 888-337-6888 ext. 6789.

LendingTree Customer:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(4 of 5)

Recommended

Review

The entire mortgage process was handled professionally and efficiently.

loanDepot, LLC Response

We appreciate your business and this review!

LendingTree Customer:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(4 of 5)

Recommended

Refinance

We did a refinance loandepot and the process was very smooth. The rate and closing costs were in line with market rate. However, I like the process that loanDepot used. Everything is electronic and I don't need hunt for a notary for signature or UPS to send the packages. In the fast moving world, this helped a lot for us.

loanDepot, LLC Response

Thank you for your business and this review!

LendingTree Customer:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(4 of 5)

Recommended

Awesome Customer Service

Everything was what I expected and as we discussed. Very friendly and didnt mind answering questions. Never felt like I was being blind sided.

loanDepot, LLC Response

Thank you for taking the time to give us your feedback!

LendingTree Customer:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(5 of 5)

Recommended

Great experience

The loan depot experience was extremely pleasant. All representatives were knowledgeable and helpful. Great follow through. The representatives keep you informed at each step. My loan closed and funded exactly when they said it would. By far the easiest home loan I've ever done.

loanDepot, LLC Response

We appreciate you taking the time to write this review.

LendingTree Customer:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(5 of 5)

Recommended

Helpful, great customer service

Had a great experience from start to fin***.My lending officer Adam McCarty was easy to talk to and was always helpful with any questions I had. My account manager Christina Todman was extremely helpful in closing and went out of her way to assist with my previous lender. I would definitely recommend to anyone

loanDepot, LLC Response

Thank you for your business and your review!

LendingTree Customer:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(5 of 5)

Recommended

Great customer service and very responsive

Very experienced and knowledgeable mortgage loan personnel. Fast responses to all my questions before, during and at closing. The bottom line is that they can be trusted and I felt very comfortable negotiating and working through the refinance of my mortgage. I will use Loandepot again and i do recommend it to anyone who is looking to refinance their home.

loanDepot, LLC Response

We appreciate your business and you taking the time to leave this review!

LendingTree Customer:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(4 of 5)

Recommended

Returning customer

I needed to pull more cash out of my home to complete some necessary work so I was originally looking to get a home equity loan. The officers at Loan Depot were able to show me how a refinance would be more beneficial in the long run because I would be at a lower payment overall while not adding any additional years to my loan. The agents were always pretty good about getting in touch with me when needed and were extremely honest with me throughout. I was happy to see this, as it was the same as the first time I refinanced several years back. As such, I would highly recommend them to anyone looking to refinance.

loanDepot, LLC Response

Thank you for this detailed review and appreciate your recommendations!

LendingTree Customer:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

(4 of 5)

Recommended

Good experience

Overall a great experience. Reps were helpful and knowledgeable. Closed in a months time.Overall a great experience. Would recommend.

loanDepot, LLC Response

We appreciate you taking the time to write this review and thank you for the recommendations.

LendingTree Customer:

Yes
Loan Type:

Refinance
Review Type:

Lender Review

Loan officer directory

Dennis GiakosIrvine, CA

Joseph PriznerScottsdale, AZ

Sammy LopezIrvine, CA

Shoaib AyubChandler, AZ

Justin NgoIrvine, CA

Fernando ArboledaSherman Oaks, CA

Chris BongirnoFoothill Ranch, CA

Sam AlhumdiSouthfield, MI

Jon NicholsSan Antonio, TX

David MockFoothill Ranch, CA

Irene SlovinMiramar, FL

Sabrina BilancioneBellevue, ID

View All Loan Officers

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loanDepot, LLC

Lender Summary

What they're saying

Review Breakdown

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loanDepot, LLC

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