Now in its second decade, loanDepot is a mortgage industry leader dedicated to creating seamless borrower experiences through its proprietary mello™ technology and mello smartloan™, the industry’s first end-to-end digital mortgage. An innovator since its inception, loanDepot continues to disrupt the lending industry with its focus on technology to deliver personalized experiences to its customers. The Company has funded over $212 billion since its founding in 2010, and currently ranks as the second largest nonbank lender and one of the leading retail mortgage lenders in the U.S. NMLS #174457
Loan Depot has unparalleled customer service. They were knowledgeable and responsive. The refinancing process was well defined and the documentation was presented in a timely manner. Disclosure of fees and closing costs could have been handled better. Late notification when it was obvious that LD knew of a change in closing costs was the only disappointment.
Service rep answered my questions, looked for the best solutions and gave many options that we qualified for. Although we still did not refinance if I am in the market I would go to this company. The fees seemed a little high only due to the type of loan we needed.
Didn't know they are one of the largest lenders.
No Good Faith Estimate
This outfit seam ok until I ask for Good Faith Estimate. They fed-me the line that the can only provided a good faith estimate after I start the loan with them... where those that make sense? the point of the legally require Good Faith Estimate is to make the decision. Then they tried some car sales man pressure tactics... stay away...
Loan officer directory
Sammy LopezIrvine, CA
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Kristina StachKaty, TX
Jennie HawkinsGrand Junction, CO
Lee HuntHouston, TX