4.9 of 5 26 Reviews
LoanFlight Lending is your modern mortgage lender. Our goal is to blend the efficiency and cost savings gained with industry leading technology, with the personal approach needed for such an important process. We lend our own money and offer a wide range of purchase and refinance products one can't find at the big banks. Let a LoanFlight Loan Officer pilot your purchase or refinance today!
What they're saying
Lack of Communication Throughout
I have had many loans and have worked with many lenders over the years. With that being said, this was likely one of the worst processes I've been through in regards to a refinance. To be fair I typically work with local lenders and so this reason alone may have been cause for the chaos during my refinance. I had a few issues with people requesting duplicate documentation, someone calling me on a Wednesday afternoon telling me I was closing that Friday which I was scheduled to be out of town for work, given multiple closing disclosures with inaccurate information from paying points to incorrect lender name, etc. My final straw was post close and why I chose to even leave a review. I was sent an email forwarded via the loan officer from the title company. The title company stated I used a cashier's check that was over the amount they could take and that it should have been a wire transfer. I was left to resolve this on my own. No help from the loan officer. I sent him a private message asking about it and he responded that yes, the title company should have said something prior or on the day of closing but gave no suggestions on how to resolve. To be clear, no one told me prior to my closing about a wire transfer or what needed to be brought to closing. I brought the cashiers check because that's what I have always brought to closings when the amount to close was less than 5k. I would not recommend this lender to a new home buyer and I would tell a seasoned home buyer to be cautiously optimistic when using this lender.
Keli from LOUISVILLE, KY
Reviewed in August 2019
Great service and experience
Karen Shumski with Loanflight was our loan officer and she did a tremendous job as she was extremely efficient and very responsive during the whole process. Some people are skeptical using online home loan services but I am here to tell you they work. I saw their ratings and there is a reason they have high scores. After locking in our rate, the mortgage rates dropped significantly and Loanflight was willing to drop the locked rate to the current rate without any hassle at all. I would strongly recommend Loanflight to anyone.
Scott from Keller, TX
Reviewed in January 2019
LoanFlight and Karen Shumski was excellent!
Karen was exceptional in her response time and after hours given that I’m in California! Karen helped me navigate through the bumps given my more complex financial situation to receive loan approval. I would highly recommend her and her team! I am happy to have received a lower rate compared to other lenders. I am so grateful!
Lani from Sacramento, CA
Reviewed in January 2019