NMLS# 30336

LoanPal

Lender Summary

At LoanPal, we're taking direct lending to the next level. A trusted lender with a proven track record of tens of thousands of happy homeowners, we're bringing together our strong history of expertise and cutting-edge, people-centered technology to deliver you the easiest, fastest and most transparent mortgage process ever. And we're reducing costs and eliminating traditional expenses so you can spend your money on more important things.

What they're saying

Ratings & Reviews
291 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Sarah Lutman is number 1

Sarah and Team were always on top of things. We always new what was going on and where we were in the process! I would recommend Sarah Lutman to everyone that wants to feel at ease during a mortgage or re-finance.

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

It was such a smooth transition! Thanks to Seth Thomas & Amanda Rousseau

Great communication! Value the time when corresponding. Highly rated by my experience. Very polite and always available to talk, whether it was by email, texting, or emailing. I would recommend him for your personal needs.

  • Closed with Lender:

    Yes
  • Loan Type:

    Home Equity Loan or Line of Credit
  • Review Type:

    Lender Review

Worst experience ever

Used Loanpal for my solar panels. I sold my house and buyer had to assume the loan. It should have been no problem but it was a horrific experience. Staff in the loan assumption dept did not reach out with paperwork until the title company called 4 days before closing! Then they stated it would take 10 business days to get the paperwork to the title company. This would have caused the whole deal to fall thru. The people that I, 2 Realtors and a couple people from the title company talked to at Loanpal were rude, demeaning and totally unwilling to help expedite our paperwork. I called the corporate office 2 days ago to complain and magically all the paperwork appeared. One person I talked to out and out lied to me. I would avoid Loanpal no matter what!!

  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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